Latest News

Tip – Phishing emails directly targeting you and your workplace

July 16th, 2024|

Please be alert to phishing emails targeting you in your workplace with accurate personal and staff information.

  • Be on the alert for unexpected email claiming to be from your boss or workmate.
  • Be on the alert for unsolicited email addressing you by name.
  • Be on the alert for casual email requests like, “Can I talk to you right now?” or “Are you free at the moment?

  • Current scams we have seen targeting the sector have included the names of workplace staff and managers. Scammers are most likely collecting these details from organisation’s websites or other details in the public domain.

Previous examples of phishing targeting kindergartens:

Tip – Phishing email targeting early childhood services – Kindergarten IT Program
Tip – Scam targeting payroll and administration staff – Kindergarten IT Program

Take the cyber.gov.au scam guidance and quiz:

Recognise and report scams | Cyber.gov.au

Online TLDS 2024

July 16th, 2024|

The Online Transition Learning and Development Statement (Online TLDS) tool reopened on Monday July 15th, 2024.

If you are a teacher who will be using the Online TLDS for the first time, our 15-minute video will get you started. View the video from our Online TLDS information and support page here: https://kindergarten.vic.gov.au/tlds/#videos

For educators who made use of the Online TLDS previously, a review of our video should be enough to get you back up-to-speed as there are no big changes to report.

If you still feel you need further training after reviewing the video, refer to our introduction webinar information and resources for the Online TLDS here: https://kindergarten.vic.gov.au/tlds/

Tip – WordPress create logos and icons

November 17th, 2022|

If you are using a WordPress theme, widget or block pattern with place-holder logos you might need make custom or unique icons to replace them. This technique will work for making larger logos too.

Browse to it on our Tips page or from this direct link: Tip – WordPress create logos and icons.

Tip – Reordering columns and combining columns in Excel

November 11th, 2022|

Staff often need to maintain a spreadsheet of families and enrolments. Common tasks like adjusting or reorganizing such lists can be repetitive. Here are the first of some time-saving methods suggested from our Excel course.

Browse to it on our Tips page or from this direct link: Tip – Reordering columns and combining columns in Excel.

New WordPress Tip: Build a basic WordPress contact form

November 4th, 2022|

Put your WordPress website to work collecting feedback, a wait list for enrolments or survey your families.  This tip will show you how to create simple contact forms for your WordPress site.

Browse to it on our Tips page or from this direct link: Build a basic WordPress contact form.

New WordPress Tips: Manual backup & restore of your website

October 28th, 2022|

If you are making changes to your WordPress site you will often hear the advice to take a manual backup. But how do you do one?

Learn how to perform this backup: Tip – Making a WordPress file & database backup

Learn how to restore from this backup: Tip – Restoring from a WordPress file & database backup

If you would like to learn more about WordPress, you can book into our upcoming training sessions running during the third week of November.

 

Training webinars for the final term 2022

October 13th, 2022|

Now available for enrolment

We are offering webinars of our courses on basic troubleshooting, website development, poster design and Excel. We are also offering some additional Online TLDS sessions for those who missed last term’s webinars.

The courses offered:

Online TLDS Training – 901

Practical IT Skills – 602

WordPress Website Development – 101

Making Creative Posters – 903

Beginners Excel Spreadsheets – 401

You can view the schedule and book a webinar session on our training page.

Cyber Security Awareness Month 2022

October 10th, 2022|

October is Cyber Security Awareness Month 2022. Each week this month the Australian Cyber Security Centre has resources, posters, quizzes and tools around the themes “Have you been hacked?”, “Is your email secure?”, “How do you act now to stay secure?” and “It’s time to take action!”.

Highlights from week three include a Small Business Cyber Security Guide useful to directors and committees, and Cyber Security for kids resources that educators can provide to families to help them stay secure.

Cyber Security Awareness Month 2022 | Cyber.gov.au

Privacy and information sharing requirements for the Online TLDS

September 30th, 2022|

Early childhood educators working on Transition Learning and Development Statements are required to adhere to their service’s privacy policies in the handling of personal information. This tip highlights where you can find support and resources.

Click here to view the tip.

Optus Data Breach

September 29th, 2022|

Reported widely in the press this week, both state and national agencies are providing an evolving response to the Optus data breach. Optus customers and former customers who received notification from Optus can find guidance from the OAIC and IDCARE.

Although it is uncertain if all the data was publicly leaked, security specialists advise that those notified should assume their data was compromised and act accordingly.

An immediate response to any compromise to an online account is to change the account’s credentials. Optus customers can use My Account Login – Optus to update the password and username (the account’s log in email address).

In the case of the Optus breach, customer’s sign-up ID numbers (passport, driver’s licence, or Medicare ID) may have been included.

Drivers Licence. VicRoads can assist breach victims that hold a Victorian drivers license to ensure any unauthorized use of their licence number is flagged and to request a licence change https://www.vic.gov.au/victorian-drivers-licence-record-flag-optus-breach.

Medicare ID. Although victim’s Medicare details can’t be accessed with the ID, there are options to replace Medicare Cards to avoid future identity theft. What to do if you’ve been affected by the recent Optus data breach (servicesaustralia.gov.au).

Passport. It is not possible to travel under a victims passport credential but replacements can be requested. Dept of Foreign Affairs and Trade have an info page regarding the breach. Optus Data Breach | Australian Passport Office (passports.gov.au)

Along with those high point value forms of ID, other personal data leaked included name, date of birth, email addresses, postal address, phone numbers. Victims should guard for scammers leveraging the leak to target them further with phishing attempts.

Optus has reaffirmed it will never send hyperlinks through email or SMS notifications, and are currently offering to assist victims with credit monitoring Equifax Protect Eligibility (optus.com.au).

Anyone who thinks they have been impacted by the breach should also report it to the ACSC here: https://www.cyber.gov.au/acsc/report. 

Online TLDS Training – 901 Webinar Recording

September 28th, 2022|

If you missed our recent training webinars you can now view a video recording of the presentation.

Please register to view the webinar

 

Duration: 1 hour, 10 min

The video covers the topics from the course:

  1. Websites and resources
  2. Privacy and information sharing
  3. Accessing the Online TLDS
  4. Updating Service Details
  5. Creating a child’s profile
  6. Educator, child & family sections
  7. Collaboration options
  8. Completing a child’s TLDS
  9. Questions & Feedback

Phishing email targeting early childhood services

September 1st, 2022|

Targeted phishing emails are currently being sent to registered services.

Below is an example:

ACECQA have responded and instructed recipients:

This is NOT an official email from ACECQA.

It is a spam email that should be deleted – do not click on the link.

If you did click on the link in the spam email and provided your email address and password information, we strongly recommend that you reset your email or account password as soon as possible.

The example email has some of the following warning signs you should be watching for:

  • Unsolicited email requesting an action.
  • Demands the victim respond to a time based ultimatum i.e. “will expire after 24 hours”.
  • Includes threats i.e. “to revoke your business license”.
  • Has “scraped” publicly available information to target the victim directly.
  • Links to a fake site with a URL that differs from the real organisation’s domain.
  • Links to a fake site that is not a .gov.au site.

Getting more support

If you have fallen victim to scammers you should follow the steps on the Scamwatch site here: https://www.scamwatch.gov.au/get-help/where-to-get-help.

You can also seek help from cyber support services like IDCARE https://www.idcare.org/.

Information technology support is provided by the State Library Victoria, Community IT Support Team
Monday to Friday from 9.00am to 5.00pm

Phone: 03 8664 7001 Toll Free: 1800 629 835
General Enquiries Email: info@kindergarten.vic.gov.au Technical Support Email: support@kindergarten.vic.gov.au

Welcome to the
Kindergarten IT Program

Latest News

Privacy and information sharing requirements for the Online TLDS

September 30th, 2022|

Early childhood educators working on Transition Learning and Development Statements are required to adhere to their service’s privacy policies in the handling of personal information. This tip highlights where you can find support and resources.

Click here to view the tip.

Optus Data Breach

September 29th, 2022|

Reported widely in the press this week, both state and national agencies are providing an evolving response to the Optus data breach. Optus customers and former customers who received notification from Optus can find guidance from the OAIC and IDCARE.

Although it is uncertain if all the data was publicly leaked, security specialists advise that those notified should assume their data was compromised and act accordingly.

An immediate response to any compromise to an online account is to change the account’s credentials. Optus customers can use My Account Login – Optus to update the password and username (the account’s log in email address).

In the case of the Optus breach, customer’s sign-up ID numbers (passport, driver’s licence, or Medicare ID) may have been included.

Drivers Licence. VicRoads can assist breach victims that hold a Victorian drivers license to ensure any unauthorized use of their licence number is flagged and to request a licence change https://www.vic.gov.au/victorian-drivers-licence-record-flag-optus-breach.

Medicare ID. Although victim’s Medicare details can’t be accessed with the ID, there are options to replace Medicare Cards to avoid future identity theft. What to do if you’ve been affected by the recent Optus data breach (servicesaustralia.gov.au).

Passport. It is not possible to travel under a victims passport credential but replacements can be requested. Dept of Foreign Affairs and Trade have an info page regarding the breach. Optus Data Breach | Australian Passport Office (passports.gov.au)

Along with those high point value forms of ID, other personal data leaked included name, date of birth, email addresses, postal address, phone numbers. Victims should guard for scammers leveraging the leak to target them further with phishing attempts.

Optus has reaffirmed it will never send hyperlinks through email or SMS notifications, and are currently offering to assist victims with credit monitoring Equifax Protect Eligibility (optus.com.au).

Anyone who thinks they have been impacted by the breach should also report it to the ACSC here: https://www.cyber.gov.au/acsc/report. 

Online TLDS Training – 901 Webinar Recording

September 28th, 2022|

If you missed our recent training webinars you can now view a video recording of the presentation.

Please register to view the webinar

 

Duration: 1 hour, 10 min

The video covers the topics from the course:

  1. Websites and resources
  2. Privacy and information sharing
  3. Accessing the Online TLDS
  4. Updating Service Details
  5. Creating a child’s profile
  6. Educator, child & family sections
  7. Collaboration options
  8. Completing a child’s TLDS
  9. Questions & Feedback

Phishing email targeting early childhood services

September 1st, 2022|

Targeted phishing emails are currently being sent to registered services.

Below is an example:

ACECQA have responded and instructed recipients:

This is NOT an official email from ACECQA.

It is a spam email that should be deleted – do not click on the link.

If you did click on the link in the spam email and provided your email address and password information, we strongly recommend that you reset your email or account password as soon as possible.

The example email has some of the following warning signs you should be watching for:

  • Unsolicited email requesting an action.
  • Demands the victim respond to a time based ultimatum i.e. “will expire after 24 hours”.
  • Includes threats i.e. “to revoke your business license”.
  • Has “scraped” publicly available information to target the victim directly.
  • Links to a fake site with a URL that differs from the real organisation’s domain.
  • Links to a fake site that is not a .gov.au site.

Getting more support

If you have fallen victim to scammers you should follow the steps on the Scamwatch site here: https://www.scamwatch.gov.au/get-help/where-to-get-help.

You can also seek help from cyber support services like IDCARE https://www.idcare.org/.

2022 Term 3 school holiday update

September 1st, 2022|

Just before you leave for the school break, it is helpful to:

  1. Shut down your computer
  2. Switch off the modem
  3. Switch off the power and unplug at the wall socket
  4. Add a post it note reminder to your computer screen stating – turn the modem and power back on

Following these steps can stop a possible power surge or damage to your computer. It also saves energy.

Webmail
If you want to check your webmail over the break, remember the new webmail is here: https://webmail.kindergarten.vic.gov.au/
The username is the full email address.
Please ensure that you know the password for your email account. If you are unsure what the password is, please contact our service desk.

Technology Survey 2022 is completed

August 12th, 2022|

Thank you to all the participants of the Technology Survey for 2022

Our survey is completed for 2022 with over twice the number of submissions from last year. 

Many staff found the time to complete the survey with great insights and suggestions. Overall, the survey affirms the areas of support we prioritise and helps us to identify new areas of improvement. We will be following up with many of you and responding to your requests.

Congratulations to De Garis Preschool!

The survey prize has been drawn and De Garis Preschool in Mildura is the lucky winner of the iPad prize.

Technology Survey 2022

July 18th, 2022|

Complete this 5 minute survey to have your say and give your service the chance to win an iPad! 

https://surveys.kindergarten.vic.gov.au/index.php/221566?lang=en

The Kindergarten IT Program would like to find out how we can improve the program for our service members. There are 8 to 10 questions covering technology needs, connectivity, service improvements and customer satisfaction. 

Your submission will enter your service in the prize draw for first prize, a 9th Generation 64GB WiFi iPad.

The survey will run from 18th of July to 7th of August 2022.​​

This survey is intended for employees and committee members of Victorian Early Childhood Education and Care services that make use of the Kindergarten IT Program. 

Survey Policy and prize draw Terms & Conditions

Tip: Virus alert ‘Deadbolt’ ransomware targeting network attached storage

July 12th, 2022|

We have had reports of the ‘Deadbolt’ ransomware affecting kindergartens. The Deadbolt ransomware targets computers and networked attached storage (NAS) Just like your computer, NAS devices should be kept secure by running security updates and turning off vulnerabilities.

Click here to view the tip

Tip – Scam text messages

May 27th, 2022|

Smart phone users are vulnerable to a growing range of scam text messages. Scammers use tricks appear alongside legitimate services and contacts contacts . This tip provides advice and links to help you stay safe from scam text messages.

Click here to view the tip.

Tip – Scam phone calls

May 20th, 2022|

If you have a land-line phone number, you will likely have encountered these. But increasingly mobile numbers are being targeted as well. This tip provides advice and links to help you stay safe from scam phone calls.

Click here to view the tip.

WordPress webinar recording

March 31st, 2022|

We have added a recording of our webinar course Website Development – 101 to our Tips section.

You can view the video online here: WordPress webinar recording

Information technology support is provided by the State Library Victoria, Community IT Support Team
Monday to Friday from 9.00am to 5.00pm

Phone: 03 8664 7001
Toll Free: 1800 629 835
General Enquiries Email: info@kindergarten.vic.gov.au
Technical Support Email: support@kindergarten.vic.gov.au

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