Support & Help

Information technology support is provided by the State Library Victoria, Community IT Support Team, Monday to Friday from 9.00am to 5.00pm.

Phone: 03 8664 7001

Toll Free: 1800 629 835

General Enquiries Email:

Technical Support Email:

Delivery/Postal Address:

Kindergarten IT Program
c/o State Library of Victoria
174 Little Lonsdale Street, Melbourne
VIC 3000

Services for Kindergartens include telephone and email based advice and assistance, and remote access support in relation to:

  • Internet connection, fault response and repair
  • Set up of up to 20 Kindergarten email addresses
  • General computer and Microsoft software enquiries
  • Resolving basic hardware faults
  • Kindergarten Web Publishing options
  • Providing information about the Kindergarten IT Program services