Please note that the Kindergarten IT Program helpdesk will be closed from 2nd April 2021 to 5th April 2021. IT Support services will resume on Tuesday 6th April 2021 from 9AM.

Just before you leave for the school break, it is helpful to:

1. Shut down your computer
2. Switch off the modem
3. Switch off the power and unplug at the wall socket
4. Add a post it note reminder to your computer screen stating – turn the modem and power back on

Following these steps can stop a possible power surge or damage to your computer. It also saves energy.

Webmail
If you want to check your webmail over the break, remember the new webmail is here: https://webmail.kindergarten.vic.gov.au/
The username is the full email address.
Please ensure that you know the password for your email account. If you are unsure what the password is, please contact our service desk.

The issue is now resolved.
Please contact the help desk if you continue to experience any issues.
We apologize for any inconvenience caused.

We are investigating an issue where users are unable to send emails to yahoo email addresses.
We apologize for any inconvenience. Our team is currently working to restore the service.

Training webinars

Practical IT Skills – 602 training webinars are now available for March 2021

Practical IT Skills – 602 is a basic introduction to troubleshooting a computer and performing practical IT tasks in a small office when you don’t have a technician nearby. The course is designed to support you in learning a simple problem solving approach to modern computing devices.

You can view the schedule and book a webinar session on our training page.

After a while everyone gets gets used to using either Microsoft Windows or Apple Mac. But what if you need to switch?
Our new Tip – Switching between Windows & Mac covers the basic differences so you can adjust quickly.

Click here to view the tip.

Read about phishing attacks  in our new Tip – Phishing email attacks and socially engineered messages. These attacks are a common method used by scammers to fool you into giving out private information!

Click here to view the tip.

TLDS platform will NOT email Section 2&3 links to the parents automatically.
You need to copy and paste the link in an email and send to the parents.

Happening all through the week of 16^th to 20^th of November is an international online conference hosted by Charles Sturt University’s Early Childhood Research Group.

It is FREE to register to view the live presentations and busy kindergarten staff can browse a large YouTube playlist of all presentations afterwards.

“The Early Childhood Voices Conference (ECV2020) is a multidisciplinary international conference providing a platform to share research about innovative methods, theories and partnerships with children, families and practitioners that supports social justice during early childhood or within the early childhood sector.”

https://earlychildhoodresearch.csu.domains/early-childhood-voices-conference-2020/

As a follow up to Tip – How to take precautions against ransomware, we explain what first actions you can take in response to ransomware  in the Tip – First steps in response to ransomware.

Click here to view the tip.

Ransomware is a constantly growing threat for organisations and individuals. We explain what ransomware is and the precautions you should take with our new Tip – How to take precautions against ransomware.

Click here to view the tip.

When you are composing text directly into a web application such as Online TLDS, you will need to rely on the spell check built into your browser. To improve your experience, you can set the spell check to English (Australia)

Click here to view the tip.

Essentially each service will have your own policy regarding retention of documents for a child’s record. DET has outlined the legislative requirements (Page 5 of Guide to Information sharing ), but services do have freedom within that legislation to make your own policies regarding child assessments.

DET has advised that the Online TLDS should not be used as a record keeping tool, and not relied on to meet kindergartens’ document retention obligations – so a copy of the completed TLDS should be maintained as per each kindergarten’s service policy.

If you require more information, please contact DET directly via psts@education.vic.gov.au