Latest News

Queen’s memorial public holiday and Friday before the AFL Grand Final closure

September 12th, 2022|

Please note that the Kindergarten IT Program helpdesk will be closed on Thursday 22nd and Friday 23rd September 2022. IT Support services will resume on Monday 26th September 2022 from 9AM.

Phishing email targeting early childhood services

September 1st, 2022|

Targeted phishing emails are currently being sent to registered services.

Below is an example:

ACECQA have responded and instructed recipients:

This is NOT an official email from ACECQA.

It is a spam email that should be deleted – do not click on the link.

If you did click on the link in the spam email and provided your email address and password information, we strongly recommend that you reset your email or account password as soon as possible.

The example email has some of the following warning signs you should be watching for:

  • Unsolicited email requesting an action.
  • Demands the victim respond to a time based ultimatum i.e. “will expire after 24 hours”.
  • Includes threats i.e. “to revoke your business license”.
  • Has “scraped” publicly available information to target the victim directly.
  • Links to a fake site with a URL that differs from the real organisation’s domain.
  • Links to a fake site that is not a .gov.au site.

Getting more support

If you have fallen victim to scammers you should follow the steps on the Scamwatch site here: https://www.scamwatch.gov.au/get-help/where-to-get-help.

You can also seek help from cyber support services like IDCARE https://www.idcare.org/.

2022 Term 3 school holiday update

September 1st, 2022|

Just before you leave for the school break, it is helpful to:

  1. Shut down your computer
  2. Switch off the modem
  3. Switch off the power and unplug at the wall socket
  4. Add a post it note reminder to your computer screen stating – turn the modem and power back on

Following these steps can stop a possible power surge or damage to your computer. It also saves energy.

Webmail
If you want to check your webmail over the break, remember the new webmail is here: https://webmail.kindergarten.vic.gov.au/
The username is the full email address.
Please ensure that you know the password for your email account. If you are unsure what the password is, please contact our service desk.

Technology Survey 2022 is completed

August 12th, 2022|

Thank you to all the participants of the Technology Survey for 2022

Our survey is completed for 2022 with over twice the number of submissions from last year. 

Many staff found the time to complete the survey with great insights and suggestions. Overall, the survey affirms the areas of support we prioritise and helps us to identify new areas of improvement. We will be following up with many of you and responding to your requests.

Congratulations to De Garis Preschool!

The survey prize has been drawn and De Garis Preschool in Mildura is the lucky winner of the iPad prize.

Technology Survey 2022

July 18th, 2022|

Complete this 5 minute survey to have your say and give your service the chance to win an iPad! 

https://surveys.kindergarten.vic.gov.au/index.php/221566?lang=en

The Kindergarten IT Program would like to find out how we can improve the program for our service members. There are 8 to 10 questions covering technology needs, connectivity, service improvements and customer satisfaction. 

Your submission will enter your service in the prize draw for first prize, a 9th Generation 64GB WiFi iPad.

The survey will run from 18th of July to 7th of August 2022.​​

This survey is intended for employees and committee members of Victorian Early Childhood Education and Care services that make use of the Kindergarten IT Program. 

Survey Policy and prize draw Terms & Conditions

Online TLDS 2022

July 12th, 2022|

The Online Transition Learning and Development Statement (Online TLDS) tool reopened on Monday July 11th, 2022.

If you are a teacher who will be using the Online TLDS for the first time, our 15-minute video will get you started. View the video from our Online TLDS information and support page here: https://kindergarten.vic.gov.au/tlds/#videos

For educators who made use of the Online TLDS previously, a review of our video should be enough to get you back up-to-speed as there are no big changes to report.

If you still feel you need further training after reviewing the video, refer to our introduction webinar information and resources for the Online TLDS here: https://kindergarten.vic.gov.au/tlds/

Tip: Virus alert ‘Deadbolt’ ransomware targeting network attached storage

July 12th, 2022|

We have had reports of the ‘Deadbolt’ ransomware affecting kindergartens. The Deadbolt ransomware targets computers and networked attached storage (NAS) Just like your computer, NAS devices should be kept secure by running security updates and turning off vulnerabilities.

Click here to view the tip

Tip – Scam text messages

May 27th, 2022|

Smart phone users are vulnerable to a growing range of scam text messages. Scammers use tricks appear alongside legitimate services and contacts contacts . This tip provides advice and links to help you stay safe from scam text messages.

Click here to view the tip.

Tip – Scam phone calls

May 20th, 2022|

If you have a land-line phone number, you will likely have encountered these. But increasingly mobile numbers are being targeted as well. This tip provides advice and links to help you stay safe from scam phone calls.

Click here to view the tip.

Tip – WordPress webinar recording

March 31st, 2022|

We have added a recording of our webinar course Website Development – 101 to our Tips section.

You can view the video online here: WordPress webinar recording

Tip – Excel webinar recording

March 25th, 2022|

We have added a recording of our webinar course Beginners Excel Spreadsheets – 401 to our Tips section.

You can view the video online here: Excel webinar recording

 

Information technology support is provided by the State Library Victoria, Community IT Support Team
Monday to Friday from 9.00am to 5.00pm

Phone: 03 8664 7001 Toll Free: 1800 629 835
General Enquiries Email: info@kindergarten.vic.gov.au Technical Support Email: support@kindergarten.vic.gov.au

Welcome to the
Kindergarten IT Program

Latest News

Queen’s memorial public holiday and Friday before the AFL Grand Final closure

September 12th, 2022|

Please note that the Kindergarten IT Program helpdesk will be closed on Thursday 22nd and Friday 23rd September 2022. IT Support services will resume on Monday 26th September 2022 from 9AM.

Phishing email targeting early childhood services

September 1st, 2022|

Targeted phishing emails are currently being sent to registered services.

Below is an example:

ACECQA have responded and instructed recipients:

This is NOT an official email from ACECQA.

It is a spam email that should be deleted – do not click on the link.

If you did click on the link in the spam email and provided your email address and password information, we strongly recommend that you reset your email or account password as soon as possible.

The example email has some of the following warning signs you should be watching for:

  • Unsolicited email requesting an action.
  • Demands the victim respond to a time based ultimatum i.e. “will expire after 24 hours”.
  • Includes threats i.e. “to revoke your business license”.
  • Has “scraped” publicly available information to target the victim directly.
  • Links to a fake site with a URL that differs from the real organisation’s domain.
  • Links to a fake site that is not a .gov.au site.

Getting more support

If you have fallen victim to scammers you should follow the steps on the Scamwatch site here: https://www.scamwatch.gov.au/get-help/where-to-get-help.

You can also seek help from cyber support services like IDCARE https://www.idcare.org/.

2022 Term 3 school holiday update

September 1st, 2022|

Just before you leave for the school break, it is helpful to:

  1. Shut down your computer
  2. Switch off the modem
  3. Switch off the power and unplug at the wall socket
  4. Add a post it note reminder to your computer screen stating – turn the modem and power back on

Following these steps can stop a possible power surge or damage to your computer. It also saves energy.

Webmail
If you want to check your webmail over the break, remember the new webmail is here: https://webmail.kindergarten.vic.gov.au/
The username is the full email address.
Please ensure that you know the password for your email account. If you are unsure what the password is, please contact our service desk.

Technology Survey 2022 is completed

August 12th, 2022|

Thank you to all the participants of the Technology Survey for 2022

Our survey is completed for 2022 with over twice the number of submissions from last year. 

Many staff found the time to complete the survey with great insights and suggestions. Overall, the survey affirms the areas of support we prioritise and helps us to identify new areas of improvement. We will be following up with many of you and responding to your requests.

Congratulations to De Garis Preschool!

The survey prize has been drawn and De Garis Preschool in Mildura is the lucky winner of the iPad prize.

Technology Survey 2022

July 18th, 2022|

Complete this 5 minute survey to have your say and give your service the chance to win an iPad! 

https://surveys.kindergarten.vic.gov.au/index.php/221566?lang=en

The Kindergarten IT Program would like to find out how we can improve the program for our service members. There are 8 to 10 questions covering technology needs, connectivity, service improvements and customer satisfaction. 

Your submission will enter your service in the prize draw for first prize, a 9th Generation 64GB WiFi iPad.

The survey will run from 18th of July to 7th of August 2022.​​

This survey is intended for employees and committee members of Victorian Early Childhood Education and Care services that make use of the Kindergarten IT Program. 

Survey Policy and prize draw Terms & Conditions

Online TLDS 2022

July 12th, 2022|

The Online Transition Learning and Development Statement (Online TLDS) tool reopened on Monday July 11th, 2022.

If you are a teacher who will be using the Online TLDS for the first time, our 15-minute video will get you started. View the video from our Online TLDS information and support page here: https://kindergarten.vic.gov.au/tlds/#videos

For educators who made use of the Online TLDS previously, a review of our video should be enough to get you back up-to-speed as there are no big changes to report.

If you still feel you need further training after reviewing the video, refer to our introduction webinar information and resources for the Online TLDS here: https://kindergarten.vic.gov.au/tlds/

Tip: Virus alert ‘Deadbolt’ ransomware targeting network attached storage

July 12th, 2022|

We have had reports of the ‘Deadbolt’ ransomware affecting kindergartens. The Deadbolt ransomware targets computers and networked attached storage (NAS) Just like your computer, NAS devices should be kept secure by running security updates and turning off vulnerabilities.

Click here to view the tip

Tip – Scam text messages

May 27th, 2022|

Smart phone users are vulnerable to a growing range of scam text messages. Scammers use tricks appear alongside legitimate services and contacts contacts . This tip provides advice and links to help you stay safe from scam text messages.

Click here to view the tip.

Tip – Scam phone calls

May 20th, 2022|

If you have a land-line phone number, you will likely have encountered these. But increasingly mobile numbers are being targeted as well. This tip provides advice and links to help you stay safe from scam phone calls.

Click here to view the tip.

Tip – WordPress webinar recording

March 31st, 2022|

We have added a recording of our webinar course Website Development – 101 to our Tips section.

You can view the video online here: WordPress webinar recording

Tip – Excel webinar recording

March 25th, 2022|

We have added a recording of our webinar course Beginners Excel Spreadsheets – 401 to our Tips section.

You can view the video online here: Excel webinar recording

 

Information technology support is provided by the State Library Victoria, Community IT Support Team
Monday to Friday from 9.00am to 5.00pm

Phone: 03 8664 7001
Toll Free: 1800 629 835
General Enquiries Email: info@kindergarten.vic.gov.au
Technical Support Email: support@kindergarten.vic.gov.au

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