Latest News

Training webinars May and June 2021

May 12th, 2021|

Now available for enrolment

During May and June we are offering webinars of our courses on basic troubleshooting, website development and poster design in the free Adobe Spark web app.

The courses offered:

  • Practical IT Skills – 602
  • WordPress Website Development – 101
  • Making Creative Posters – 903

You can view the schedule and book a webinar session on our training page.

Easter Holiday Updates

April 1st, 2021|

Please note that the Kindergarten IT Program helpdesk will be closed from 2nd April 2021 to 5th April 2021. IT Support services will resume on Tuesday 6th April 2021 from 9AM.

Just before you leave for the school break, it is helpful to:

  1. Shut down your computer
  2. Switch off the modem
  3. Switch off the power and unplug at the wall socket
  4. Add a post it note reminder to your computer screen stating – turn the modem and power back on

Following these steps can stop a possible power surge or damage to your computer. It also saves energy.

Webmail
If you want to check your webmail over the break, remember the new webmail is here: https://webmail.kindergarten.vic.gov.au/
The username is the full email address.
Please ensure that you know the password for your email account. If you are unsure what the password is, please contact our service desk.

Update: Issues sending email to Yahoo email accounts

March 29th, 2021|

The issue is now resolved.
Please contact the help desk if you continue to experience any issues.
We apologize for any inconvenience caused.

Issues sending email to Yahoo email accounts

March 29th, 2021|

We are investigating an issue where users are unable to send emails to yahoo email addresses.
We apologize for any inconvenience. Our team is currently working to restore the service.

Training webinars

March 10th, 2021|

Training webinars

Practical IT Skills – 602 training webinars are now available for March 2021

Practical IT Skills – 602 is a basic introduction to troubleshooting a computer and performing practical IT tasks in a small office when you don’t have a technician nearby. The course is designed to support you in learning a simple problem solving approach to modern computing devices.

You can view the schedule and book a webinar session on our training page.

Tip – Switching between Windows & Mac

February 12th, 2021|

After a while everyone gets gets used to using either Microsoft Windows or Apple Mac. But what if you need to switch?
Our new Tip – Switching between Windows & Mac covers the basic differences so you can adjust quickly.

Click here to view the tip.

Tip – Phishing email attacks and socially engineered messages

November 20th, 2020|

Read about phishing attacks  in our new Tip – Phishing email attacks and socially engineered messages. These attacks are a common method used by scammers to fool you into giving out private information!

Click here to view the tip.

TLDS platform will NOT email Section 2&3 link to the parents automatically.

November 20th, 2020|

TLDS platform will NOT email Section 2&3 links to the parents automatically.
You need to copy and paste the link in an email and send to the parents.

Early Childhood Voices Conference 2020 (ECV2020)

November 18th, 2020|

Happening all through the week of 16th to 20th of November is an international online conference hosted by Charles Sturt University’s Early Childhood Research Group.

It is FREE to register to view the live presentations and busy kindergarten staff can browse a large YouTube playlist of all presentations afterwards.

“The Early Childhood Voices Conference (ECV2020) is a multidisciplinary international conference providing a platform to share research about innovative methods, theories and partnerships with children, families and practitioners that supports social justice during early childhood or within the early childhood sector.”

https://earlychildhoodresearch.csu.domains/early-childhood-voices-conference-2020/

Tip – First steps in response to ransomware

October 22nd, 2020|

As a follow up to Tip – How to take precautions against ransomware, we explain what first actions you can take in response to ransomware  in the Tip – First steps in response to ransomware.

Click here to view the tip.

Tip – How to take precautions against ransomware

October 20th, 2020|

Ransomware is a constantly growing threat for organisations and individuals. We explain what ransomware is and the precautions you should take with our new Tip – How to take precautions against ransomware.

Click here to view the tip.

Tip – How to set Chrome spell check to English (Australia)

October 16th, 2020|

When you are composing text directly into a web application such as Online TLDS, you will need to rely on the spell check built into your browser. To improve your experience, you can set the spell check to English (Australia)

Click here to view the tip.

Load More Posts

Information technology support is provided by the State Library Victoria, Community IT Support Team
Monday to Friday from 9.00am to 5.00pm

Phone: 03 8664 7001 Toll Free: 1800 629 835
General Enquiries Email: info@kindergarten.vic.gov.au Technical Support Email: support@kindergarten.vic.gov.au

Welcome to the
Kindergarten IT Program

Latest News

Training webinars May and June 2021

May 12th, 2021|

Now available for enrolment

During May and June we are offering webinars of our courses on basic troubleshooting, website development and poster design in the free Adobe Spark web app.

The courses offered:

  • Practical IT Skills – 602
  • WordPress Website Development – 101
  • Making Creative Posters – 903

You can view the schedule and book a webinar session on our training page.

Easter Holiday Updates

April 1st, 2021|

Please note that the Kindergarten IT Program helpdesk will be closed from 2nd April 2021 to 5th April 2021. IT Support services will resume on Tuesday 6th April 2021 from 9AM.

Just before you leave for the school break, it is helpful to:

  1. Shut down your computer
  2. Switch off the modem
  3. Switch off the power and unplug at the wall socket
  4. Add a post it note reminder to your computer screen stating – turn the modem and power back on

Following these steps can stop a possible power surge or damage to your computer. It also saves energy.

Webmail
If you want to check your webmail over the break, remember the new webmail is here: https://webmail.kindergarten.vic.gov.au/
The username is the full email address.
Please ensure that you know the password for your email account. If you are unsure what the password is, please contact our service desk.

Update: Issues sending email to Yahoo email accounts

March 29th, 2021|

The issue is now resolved.
Please contact the help desk if you continue to experience any issues.
We apologize for any inconvenience caused.

Issues sending email to Yahoo email accounts

March 29th, 2021|

We are investigating an issue where users are unable to send emails to yahoo email addresses.
We apologize for any inconvenience. Our team is currently working to restore the service.

Training webinars

March 10th, 2021|

Training webinars

Practical IT Skills – 602 training webinars are now available for March 2021

Practical IT Skills – 602 is a basic introduction to troubleshooting a computer and performing practical IT tasks in a small office when you don’t have a technician nearby. The course is designed to support you in learning a simple problem solving approach to modern computing devices.

You can view the schedule and book a webinar session on our training page.

Tip – Switching between Windows & Mac

February 12th, 2021|

After a while everyone gets gets used to using either Microsoft Windows or Apple Mac. But what if you need to switch?
Our new Tip – Switching between Windows & Mac covers the basic differences so you can adjust quickly.

Click here to view the tip.

Tip – Phishing email attacks and socially engineered messages

November 20th, 2020|

Read about phishing attacks  in our new Tip – Phishing email attacks and socially engineered messages. These attacks are a common method used by scammers to fool you into giving out private information!

Click here to view the tip.

TLDS platform will NOT email Section 2&3 link to the parents automatically.

November 20th, 2020|

TLDS platform will NOT email Section 2&3 links to the parents automatically.
You need to copy and paste the link in an email and send to the parents.

Early Childhood Voices Conference 2020 (ECV2020)

November 18th, 2020|

Happening all through the week of 16th to 20th of November is an international online conference hosted by Charles Sturt University’s Early Childhood Research Group.

It is FREE to register to view the live presentations and busy kindergarten staff can browse a large YouTube playlist of all presentations afterwards.

“The Early Childhood Voices Conference (ECV2020) is a multidisciplinary international conference providing a platform to share research about innovative methods, theories and partnerships with children, families and practitioners that supports social justice during early childhood or within the early childhood sector.”

https://earlychildhoodresearch.csu.domains/early-childhood-voices-conference-2020/

Tip – First steps in response to ransomware

October 22nd, 2020|

As a follow up to Tip – How to take precautions against ransomware, we explain what first actions you can take in response to ransomware  in the Tip – First steps in response to ransomware.

Click here to view the tip.

Tip – How to take precautions against ransomware

October 20th, 2020|

Ransomware is a constantly growing threat for organisations and individuals. We explain what ransomware is and the precautions you should take with our new Tip – How to take precautions against ransomware.

Click here to view the tip.

Tip – How to set Chrome spell check to English (Australia)

October 16th, 2020|

When you are composing text directly into a web application such as Online TLDS, you will need to rely on the spell check built into your browser. To improve your experience, you can set the spell check to English (Australia)

Click here to view the tip.

Load More Posts

Information technology support is provided by the State Library Victoria, Community IT Support Team
Monday to Friday from 9.00am to 5.00pm

Phone: 03 8664 7001
Toll Free: 1800 629 835
General Enquiries Email: info@kindergarten.vic.gov.au
Technical Support Email: support@kindergarten.vic.gov.au