Latest News

Online TLDS 2022

July 12th, 2022|

The Online Transition Learning and Development Statement (Online TLDS) tool reopened on Monday July 11th, 2022.

If you are a teacher who will be using the Online TLDS for the first time, our 15-minute video will get you started. View the video from our Online TLDS information and support page here: https://kindergarten.vic.gov.au/tlds/#videos

For educators who made use of the Online TLDS previously, a review of our video should be enough to get you back up-to-speed as there are no big changes to report.

If you still feel you need further training after reviewing the video, refer to our introduction webinar information and resources for the Online TLDS here: https://kindergarten.vic.gov.au/tlds/

Tip: Virus alert ‘Deadbolt’ ransomware targeting network attached storage

July 12th, 2022|

We have had reports of the ‘Deadbolt’ ransomware affecting kindergartens. The Deadbolt ransomware targets computers and networked attached storage (NAS) Just like your computer, NAS devices should be kept secure by running security updates and turning off vulnerabilities.

Click here to view the tip

Tip – Planning your website

October 11th, 2021|

Looking for guidance on creating a new website for your service? Or want to do a make-over of the current one? Our new tip talks about identifying your users, site structure and building a site flowchart.

Click here to view the tip.

Tip – Password best practice and Password Managers

October 1st, 2021|

Best practice for any important online account is to use a unique complex random password and to update it periodically. This can be an inconvenient demand if you have many passwords memorised but becomes easy with a Password Manager.

Click here to view the tip.

2021 Friday before the AFL Grand Final closure

September 16th, 2021|

Please note that the IT support will be closed on Friday 24th September 2021. IT Support service will resume on Monday 27th September 2021 from 9AM.

Online TLDS training webinars are now available

July 19th, 2021|

The Online Transition Learning and Development Statement (Online TLDS) tool reopened on Monday July 12th 2021.  To assist early childhood educators we have updated our Online TLDS demonstration video and are offering webinars of our course Online TLDS Training – 901.

The training is available to both community kindergartens and long day care services throughout Victoria. 

This course is for teachers who have not previously used the Online TLDS and provides an introduction. If you are familair with the Online TLDS, or if you are confident with online platforms our 15min demonstration video is more appropriate along with the online tipsuser guides and the helpdesk.  

View our Training information page for schedule times and enrolment.

Before you leave for the school break

June 22nd, 2021|

Just before you leave for the school break, it is helpful to:

  1. Shut down your computer
  2. Switch off the modem
  3. Switch off the power and unplug at the wall socket
  4. Add a post it note reminder to your computer screen stating – turn the modem and power back on

Following these steps can stop a possible power surge or damage to your computer. It also saves energy.

Webmail
If you want to check your webmail over the break, remember the new webmail is here: https://webmail.kindergarten.vic.gov.au/
The username is the full email address.
Please ensure that you know the password for your email account. If you are unsure what the password is, please contact our service desk.

Technology Survey 2021

June 10th, 2021|

We would like to find out what our service member’s most pressing IT needs are and how we can improve the program.

There are six question sections covering technology needs, connectivity, training, service improvements and customer satisfaction.

Survey Online:

https://surveys.kindergarten.vic.gov.au/index.php/827687?lang=en

Complete this 5 minute survey to have your say.

This survey is intended for staff, educators, directors and committee members of Victorian kindergartens that make use of the Kindergarten IT Program

Training webinars May and June 2021

May 12th, 2021|

Now available for enrolment

Throughout the final term we are offering webinars of our courses on basic troubleshooting, website development and poster design in the free Adobe Spark web app.

The courses offered:

  • Practical IT Skills – 602
  • WordPress Website Development – 101
  • Making Creative Posters – 903

You can view the schedule and book a webinar session on our training page.

Easter Holiday Updates

April 1st, 2021|

Please note that the Kindergarten IT Program helpdesk will be closed from 2nd April 2021 to 5th April 2021. IT Support services will resume on Tuesday 6th April 2021 from 9AM.

Just before you leave for the school break, it is helpful to:

  1. Shut down your computer
  2. Switch off the modem
  3. Switch off the power and unplug at the wall socket
  4. Add a post it note reminder to your computer screen stating – turn the modem and power back on

Following these steps can stop a possible power surge or damage to your computer. It also saves energy.

Webmail
If you want to check your webmail over the break, remember the new webmail is here: https://webmail.kindergarten.vic.gov.au/
The username is the full email address.
Please ensure that you know the password for your email account. If you are unsure what the password is, please contact our service desk.

Update: Issues sending email to Yahoo email accounts

March 29th, 2021|

The issue is now resolved.
Please contact the help desk if you continue to experience any issues.
We apologize for any inconvenience caused.

Information technology support is provided by the State Library Victoria, Community IT Support Team
Monday to Friday from 9.00am to 5.00pm

Phone: 03 8664 7001 Toll Free: 1800 629 835
General Enquiries Email: info@kindergarten.vic.gov.au Technical Support Email: support@kindergarten.vic.gov.au

Welcome to the
Kindergarten IT Program

Latest News

Tip – Planning your website

October 11th, 2021|

Looking for guidance on creating a new website for your service? Or want to do a make-over of the current one? Our new tip talks about identifying your users, site structure and building a site flowchart.

Click here to view the tip.

Tip – Password best practice and Password Managers

October 1st, 2021|

Best practice for any important online account is to use a unique complex random password and to update it periodically. This can be an inconvenient demand if you have many passwords memorised but becomes easy with a Password Manager.

Click here to view the tip.

2021 Friday before the AFL Grand Final closure

September 16th, 2021|

Please note that the IT support will be closed on Friday 24th September 2021. IT Support service will resume on Monday 27th September 2021 from 9AM.

Online TLDS training webinars are now available

July 19th, 2021|

The Online Transition Learning and Development Statement (Online TLDS) tool reopened on Monday July 12th 2021.  To assist early childhood educators we have updated our Online TLDS demonstration video and are offering webinars of our course Online TLDS Training – 901.

The training is available to both community kindergartens and long day care services throughout Victoria. 

This course is for teachers who have not previously used the Online TLDS and provides an introduction. If you are familair with the Online TLDS, or if you are confident with online platforms our 15min demonstration video is more appropriate along with the online tipsuser guides and the helpdesk.  

View our Training information page for schedule times and enrolment.

Before you leave for the school break

June 22nd, 2021|

Just before you leave for the school break, it is helpful to:

  1. Shut down your computer
  2. Switch off the modem
  3. Switch off the power and unplug at the wall socket
  4. Add a post it note reminder to your computer screen stating – turn the modem and power back on

Following these steps can stop a possible power surge or damage to your computer. It also saves energy.

Webmail
If you want to check your webmail over the break, remember the new webmail is here: https://webmail.kindergarten.vic.gov.au/
The username is the full email address.
Please ensure that you know the password for your email account. If you are unsure what the password is, please contact our service desk.

Technology Survey 2021

June 10th, 2021|

We would like to find out what our service member’s most pressing IT needs are and how we can improve the program.

There are six question sections covering technology needs, connectivity, training, service improvements and customer satisfaction.

Survey Online:

https://surveys.kindergarten.vic.gov.au/index.php/827687?lang=en

Complete this 5 minute survey to have your say.

This survey is intended for staff, educators, directors and committee members of Victorian kindergartens that make use of the Kindergarten IT Program

Training webinars May and June 2021

May 12th, 2021|

Now available for enrolment

Throughout the final term we are offering webinars of our courses on basic troubleshooting, website development and poster design in the free Adobe Spark web app.

The courses offered:

  • Practical IT Skills – 602
  • WordPress Website Development – 101
  • Making Creative Posters – 903

You can view the schedule and book a webinar session on our training page.

Easter Holiday Updates

April 1st, 2021|

Please note that the Kindergarten IT Program helpdesk will be closed from 2nd April 2021 to 5th April 2021. IT Support services will resume on Tuesday 6th April 2021 from 9AM.

Just before you leave for the school break, it is helpful to:

  1. Shut down your computer
  2. Switch off the modem
  3. Switch off the power and unplug at the wall socket
  4. Add a post it note reminder to your computer screen stating – turn the modem and power back on

Following these steps can stop a possible power surge or damage to your computer. It also saves energy.

Webmail
If you want to check your webmail over the break, remember the new webmail is here: https://webmail.kindergarten.vic.gov.au/
The username is the full email address.
Please ensure that you know the password for your email account. If you are unsure what the password is, please contact our service desk.

Update: Issues sending email to Yahoo email accounts

March 29th, 2021|

The issue is now resolved.
Please contact the help desk if you continue to experience any issues.
We apologize for any inconvenience caused.

Issues sending email to Yahoo email accounts

March 29th, 2021|

We are investigating an issue where users are unable to send emails to yahoo email addresses.
We apologize for any inconvenience. Our team is currently working to restore the service.

Training webinars

March 10th, 2021|

Training webinars

Practical IT Skills – 602 training webinars are now available for March 2021

Practical IT Skills – 602 is a basic introduction to troubleshooting a computer and performing practical IT tasks in a small office when you don’t have a technician nearby. The course is designed to support you in learning a simple problem solving approach to modern computing devices.

You can view the schedule and book a webinar session on our training page.

Information technology support is provided by the State Library Victoria, Community IT Support Team
Monday to Friday from 9.00am to 5.00pm

Phone: 03 8664 7001
Toll Free: 1800 629 835
General Enquiries Email: info@kindergarten.vic.gov.au
Technical Support Email: support@kindergarten.vic.gov.au

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