Latest News

Tip – Phishing email attacks and socially engineered messages

November 20th, 2020|

Read about phishing attacks  in our new Tip – Phishing email attacks and socially engineered messages. These attacks are a common method used by scammers to fool you into giving out private information!

Click here to view the tip.

TLDS platform will NOT email Section 2&3 link to the parents automatically.

November 20th, 2020|

TLDS platform will NOT email Section 2&3 links to the parents automatically.
You need to copy and paste the link in an email and send to the parents.

Email System Upgrade Notification – Wednesday 1st July, 8am.

June 30th, 2020|

Our technicians are performing a scheduled server upgrade on Wednesday 1st July, starting at 8am.

While we do not anticipate any interruption in services, there may be brief delays to emails during this time.

This upgrade is designed to increase the security and reliability of email systems.

We apologize for any inconvenience this may cause. Thank you for your understanding.

Cyber security threat

June 19th, 2020|

KITP team is aware of a large scale spear phishing attack that is currently being targeted at various Government sectors and organisations in Australia.
Spear phishing is a scam that uses emails to try and capture details from you, and/or load your computer with malware. These emails are designed to look like they come from a trusted source such as a bank or a large Government department but are actually fake.
The KITP systems have not been compromised and all of our networks and systems are up to date and fully patched.
If you receive any email that you are unsure of:
• Do not click on any link or attachment within that email.
• Do not reply to that email.
• Do not forward that email.
• Delete the email immediately.
Please note that opening an email will not cause an issue, it’s what you do after that which is why we have these rules.
If you are unsure about any email please contact our helpdesk on:
Phone: 03 8664 7001
Toll Free: 1800 629 835
If you have any questions please email support@kindergarten.vic.gov.au

Welcome to the new Kindergarten IT Program website

May 29th, 2020|

The eagle eyed among you may of noticed our website looks a little different.

We gave it a little bit of a face lift. We’re keen to hear your feedback, feel free to start a chat with us in the bottom right hand corner of the screen and tell us (desktop only), or email us at info@kindergarten.vic.gov.au

If you really miss the old website, or we might of misplaced or forgotten something, you can check it out here. But let us know what you miss about it, because soon it will disappear for good!

TLDS login credential email sent on 15/05/2020

May 19th, 2020|

You may have received a notification from LinkIT on Friday 15 May advising of your new password for the Online TLDS. This email was sent out in error. Please disregard and delete this email.

A new password will be sent to all EC services in July 2020 when the platform is scheduled to reopen.

If you have questions, please contact: psts@edumail.vic.gov.au

Apologies for the inconvenience.

Storytime Live Streaming cancellation (15 May 2020)

April 6th, 2020|

Please note that the Storytime Live Streaming event for 15 May 2020 and 19 June 2020 will be cancelled.

Tip – How to create an email signature in Webmail

April 3rd, 2020|

Create an email signature from any browser to use with your Webmail access

Click here to view the tip.

Storytime Live Streaming cancellation (17 Apr 2020)

March 30th, 2020|

Please note that the Storytime Live Streaming event for 17/04/2020 will be cancelled.

Easter Holiday Updates

March 23rd, 2020|

Just before you leave for the school break, it is helpful to:

  1. Shut down your computer
  2. Switch off the modem
  3. Switch off the power and unplug at the wall socket
  4. Add a post it note reminder to your computer screen stating – turn the modem and power back on

Following these steps can stop a possible power surge or damage to your computer. It also saves energy.

Webmail
If you want to check your webmail over the break, remember the new webmail is here: https://webmail.kindergarten.vic.gov.au/
The username is the full email address.
Please ensure that you know the password for your email account. If you are unsure what the password is, please contact our service desk.

We are still open!

March 20th, 2020|

The Kindergarten IT Program service desk is open Monday to Friday, 9am-5pm to provide IT support.
Despite the temporary closure of State Library Victoria, our services are still available.
For IT support, please contact us via email, phone, chat as normal.

Email: support@kindergarten.vic.gov.au
Phone: 1800 629 835
Chat: Select chat box on the bottom right hand side of our website – https://www.kindergarten.vic.gov.au/

Cancelling the KIMS training for March 2020

March 20th, 2020|

Due to the rapidly changing coronavirus (COVID-19) situation and the requirement for social distancing, we are postponing the upcoming KIM face to face training scheduled for next week.

This is a preventative measure to support the health and well being of all staff and the broader community.

Whilst we are postponing face to face training, please find some step by step reference guides here: https://www.kindergarten.vic.gov.au/kimreference.html

Online training with our trainer in real-time is being developed and we shall let you know when this is available.
Please contact us if you have any questions on info@kindergarten.vic.gov.au or call 1800 629 835

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Information technology support is provided by the State Library Victoria, Community IT Support Team
Monday to Friday from 9.00am to 5.00pm

Phone: 03 8664 7001 Toll Free: 1800 629 835
General Enquiries Email: info@kindergarten.vic.gov.au Technical Support Email: support@kindergarten.vic.gov.au

Welcome to the
Kindergarten IT Program

Latest News

Email System Upgrade Notification – Wednesday 1st July, 8am.

June 30th, 2020|

Our technicians are performing a scheduled server upgrade on Wednesday 1st July, starting at 8am.

While we do not anticipate any interruption in services, there may be brief delays to emails during this time.

This upgrade is designed to increase the security and reliability of email systems.

We apologize for any inconvenience this may cause. Thank you for your understanding.

Cyber security threat

June 19th, 2020|

KITP team is aware of a large scale spear phishing attack that is currently being targeted at various Government sectors and organisations in Australia.
Spear phishing is a scam that uses emails to try and capture details from you, and/or load your computer with malware. These emails are designed to look like they come from a trusted source such as a bank or a large Government department but are actually fake.
The KITP systems have not been compromised and all of our networks and systems are up to date and fully patched.
If you receive any email that you are unsure of:
• Do not click on any link or attachment within that email.
• Do not reply to that email.
• Do not forward that email.
• Delete the email immediately.
Please note that opening an email will not cause an issue, it’s what you do after that which is why we have these rules.
If you are unsure about any email please contact our helpdesk on:
Phone: 03 8664 7001
Toll Free: 1800 629 835
If you have any questions please email support@kindergarten.vic.gov.au

Welcome to the new Kindergarten IT Program website

May 29th, 2020|

The eagle eyed among you may of noticed our website looks a little different.

We gave it a little bit of a face lift. We’re keen to hear your feedback, feel free to start a chat with us in the bottom right hand corner of the screen and tell us (desktop only), or email us at info@kindergarten.vic.gov.au

If you really miss the old website, or we might of misplaced or forgotten something, you can check it out here. But let us know what you miss about it, because soon it will disappear for good!

TLDS login credential email sent on 15/05/2020

May 19th, 2020|

You may have received a notification from LinkIT on Friday 15 May advising of your new password for the Online TLDS. This email was sent out in error. Please disregard and delete this email.

A new password will be sent to all EC services in July 2020 when the platform is scheduled to reopen.

If you have questions, please contact: psts@edumail.vic.gov.au

Apologies for the inconvenience.

Storytime Live Streaming cancellation (15 May 2020)

April 6th, 2020|

Please note that the Storytime Live Streaming event for 15 May 2020 and 19 June 2020 will be cancelled.

Tip – How to create an email signature in Webmail

April 3rd, 2020|

Create an email signature from any browser to use with your Webmail access

Click here to view the tip.

Storytime Live Streaming cancellation (17 Apr 2020)

March 30th, 2020|

Please note that the Storytime Live Streaming event for 17/04/2020 will be cancelled.

Easter Holiday Updates

March 23rd, 2020|

Just before you leave for the school break, it is helpful to:

  1. Shut down your computer
  2. Switch off the modem
  3. Switch off the power and unplug at the wall socket
  4. Add a post it note reminder to your computer screen stating – turn the modem and power back on

Following these steps can stop a possible power surge or damage to your computer. It also saves energy.

Webmail
If you want to check your webmail over the break, remember the new webmail is here: https://webmail.kindergarten.vic.gov.au/
The username is the full email address.
Please ensure that you know the password for your email account. If you are unsure what the password is, please contact our service desk.

We are still open!

March 20th, 2020|

The Kindergarten IT Program service desk is open Monday to Friday, 9am-5pm to provide IT support.
Despite the temporary closure of State Library Victoria, our services are still available.
For IT support, please contact us via email, phone, chat as normal.

Email: support@kindergarten.vic.gov.au
Phone: 1800 629 835
Chat: Select chat box on the bottom right hand side of our website – https://www.kindergarten.vic.gov.au/

Cancelling the KIMS training for March 2020

March 20th, 2020|

Due to the rapidly changing coronavirus (COVID-19) situation and the requirement for social distancing, we are postponing the upcoming KIM face to face training scheduled for next week.

This is a preventative measure to support the health and well being of all staff and the broader community.

Whilst we are postponing face to face training, please find some step by step reference guides here: https://www.kindergarten.vic.gov.au/kimreference.html

Online training with our trainer in real-time is being developed and we shall let you know when this is available.
Please contact us if you have any questions on info@kindergarten.vic.gov.au or call 1800 629 835

Storytime Live Streaming cancellation (20 Mar 2020)

March 16th, 2020|

Please note that the Storytime Live Streaming event for 20/03/2020 will be cancelled.

Storytime Live Streaming

March 10th, 2020|

Tune into our Storytime page to view a regular LIVE VIDEO of State Library Victoria’s storytellers & volunteers running Storytime.

We know that not every child can get to their library to participate and we want to share the fun with as many kindergartens as we can.

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Information technology support is provided by the State Library Victoria, Community IT Support Team
Monday to Friday from 9.00am to 5.00pm

Phone: 03 8664 7001
Toll Free: 1800 629 835
General Enquiries Email: info@kindergarten.vic.gov.au
Technical Support Email: support@kindergarten.vic.gov.au