Latest News

Queen’s Birthday closure

June 4th, 2021|

Please note that the Kindergarten IT Program helpdesk will be closed on Monday 14th June 2021. IT Support services will resume on Tuesday 15th June 2021 from 9AM.

Training webinars May and June 2021

May 12th, 2021|

Now available for enrolment

During May and June we are offering webinars of our courses on basic troubleshooting, website development and poster design in the free Adobe Spark web app.

The courses offered:

  • Practical IT Skills – 602
  • WordPress Website Development – 101
  • Making Creative Posters – 903

You can view the schedule and book a webinar session on our training page.

Cyber security threat

June 19th, 2020|

KITP team is aware of a large scale spear phishing attack that is currently being targeted at various Government sectors and organisations in Australia.
Spear phishing is a scam that uses emails to try and capture details from you, and/or load your computer with malware. These emails are designed to look like they come from a trusted source such as a bank or a large Government department but are actually fake.
The KITP systems have not been compromised and all of our networks and systems are up to date and fully patched.
If you receive any email that you are unsure of:
• Do not click on any link or attachment within that email.
• Do not reply to that email.
• Do not forward that email.
• Delete the email immediately.
Please note that opening an email will not cause an issue, it’s what you do after that which is why we have these rules.
If you are unsure about any email please contact our helpdesk on:
Phone: 03 8664 7001
Toll Free: 1800 629 835
If you have any questions please email support@kindergarten.vic.gov.au

Welcome to the new Kindergarten IT Program website

May 29th, 2020|

The eagle eyed among you may of noticed our website looks a little different.

We gave it a little bit of a face lift. We’re keen to hear your feedback, feel free to start a chat with us in the bottom right hand corner of the screen and tell us (desktop only), or email us at info@kindergarten.vic.gov.au

If you really miss the old website, or we might of misplaced or forgotten something, you can check it out here. But let us know what you miss about it, because soon it will disappear for good!

TLDS login credential email sent on 15/05/2020

May 19th, 2020|

You may have received a notification from LinkIT on Friday 15 May advising of your new password for the Online TLDS. This email was sent out in error. Please disregard and delete this email.

A new password will be sent to all EC services in July 2020 when the platform is scheduled to reopen.

If you have questions, please contact: psts@edumail.vic.gov.au

Apologies for the inconvenience.

Storytime Live Streaming cancellation (15 May 2020)

April 6th, 2020|

Please note that the Storytime Live Streaming event for 15 May 2020 and 19 June 2020 will be cancelled.

Tip – How to create an email signature in Webmail

April 3rd, 2020|

Create an email signature from any browser to use with your Webmail access

Click here to view the tip.

Storytime Live Streaming cancellation (17 Apr 2020)

March 30th, 2020|

Please note that the Storytime Live Streaming event for 17/04/2020 will be cancelled.

We are still open!

March 20th, 2020|

The Kindergarten IT Program service desk is open Monday to Friday, 9am-5pm to provide IT support.
Despite the temporary closure of State Library Victoria, our services are still available.
For IT support, please contact us via email, phone, chat as normal.

Email: support@kindergarten.vic.gov.au
Phone: 1800 629 835
Chat: Select chat box on the bottom right hand side of our website – https://www.kindergarten.vic.gov.au/

Cancelling the KIMS training for March 2020

March 20th, 2020|

Due to the rapidly changing coronavirus (COVID-19) situation and the requirement for social distancing, we are postponing the upcoming KIM face to face training scheduled for next week.

This is a preventative measure to support the health and well being of all staff and the broader community.

Whilst we are postponing face to face training, please find some step by step reference guides here: https://www.kindergarten.vic.gov.au/kimreference.html

Online training with our trainer in real-time is being developed and we shall let you know when this is available.
Please contact us if you have any questions on info@kindergarten.vic.gov.au or call 1800 629 835

Storytime Live Streaming cancellation (20 Mar 2020)

March 16th, 2020|

Please note that the Storytime Live Streaming event for 20/03/2020 will be cancelled.

Storytime Live Streaming

March 10th, 2020|

Tune into our Storytime page to view a regular LIVE VIDEO of State Library Victoria’s storytellers & volunteers running Storytime.

We know that not every child can get to their library to participate and we want to share the fun with as many kindergartens as we can.

Information technology support is provided by the State Library Victoria, Community IT Support Team
Monday to Friday from 9.00am to 5.00pm

Phone: 03 8664 7001 Toll Free: 1800 629 835
General Enquiries Email: info@kindergarten.vic.gov.au Technical Support Email: support@kindergarten.vic.gov.au

Welcome to the
Kindergarten IT Program

Latest News

TLDS login credential email sent on 15/05/2020

May 19th, 2020|

You may have received a notification from LinkIT on Friday 15 May advising of your new password for the Online TLDS. This email was sent out in error. Please disregard and delete this email.

A new password will be sent to all EC services in July 2020 when the platform is scheduled to reopen.

If you have questions, please contact: psts@edumail.vic.gov.au

Apologies for the inconvenience.

Storytime Live Streaming cancellation (15 May 2020)

April 6th, 2020|

Please note that the Storytime Live Streaming event for 15 May 2020 and 19 June 2020 will be cancelled.

Tip – How to create an email signature in Webmail

April 3rd, 2020|

Create an email signature from any browser to use with your Webmail access

Click here to view the tip.

Storytime Live Streaming cancellation (17 Apr 2020)

March 30th, 2020|

Please note that the Storytime Live Streaming event for 17/04/2020 will be cancelled.

We are still open!

March 20th, 2020|

The Kindergarten IT Program service desk is open Monday to Friday, 9am-5pm to provide IT support.
Despite the temporary closure of State Library Victoria, our services are still available.
For IT support, please contact us via email, phone, chat as normal.

Email: support@kindergarten.vic.gov.au
Phone: 1800 629 835
Chat: Select chat box on the bottom right hand side of our website – https://www.kindergarten.vic.gov.au/

Cancelling the KIMS training for March 2020

March 20th, 2020|

Due to the rapidly changing coronavirus (COVID-19) situation and the requirement for social distancing, we are postponing the upcoming KIM face to face training scheduled for next week.

This is a preventative measure to support the health and well being of all staff and the broader community.

Whilst we are postponing face to face training, please find some step by step reference guides here: https://www.kindergarten.vic.gov.au/kimreference.html

Online training with our trainer in real-time is being developed and we shall let you know when this is available.
Please contact us if you have any questions on info@kindergarten.vic.gov.au or call 1800 629 835

Storytime Live Streaming cancellation (20 Mar 2020)

March 16th, 2020|

Please note that the Storytime Live Streaming event for 20/03/2020 will be cancelled.

Storytime Live Streaming

March 10th, 2020|

Tune into our Storytime page to view a regular LIVE VIDEO of State Library Victoria’s storytellers & volunteers running Storytime.

We know that not every child can get to their library to participate and we want to share the fun with as many kindergartens as we can.

Labour Day closure

March 3rd, 2020|

Please note that the IT support will be closed on Monday 9th March 2020.
IT Support service will resume on Tuesday 10th March 2020 from 9AM.

Network maintenance works on Monday 24th February 10pm – 6am

February 24th, 2020|

Network maintenance works on Monday 24th February 10pm – 6am affecting:

  • kindergarten.vic.gov.au email
  • kindergarten websites hosted by the program

If you have any further questions, please contact us on 038667001

Webmail Upgrade

February 17th, 2020|

Some of you may have noticed that the Kindergarten IT Program webmail looks a little different!

It has been upgraded to be optimised for mobile devices.

We will be upgrading our documentation to reflect the new changes, but if you experience any issues, please contact the help desk.

You can visit webmail the same way you always have here – https://webmail.kindergarten.vic.gov.au/.

Face to face training for March 2020

February 13th, 2020|

In support of the KIM census requirements for kindergartens we are offering our introductory course throughout March.

Kindergarten Information Management System (KIM) Introduction – 801

The training is available to funded kindergartens throughout Victoria. Classes are provided free of charge and delivered in small groups of 10 people in face to face sessions.

Register your booking on our training page: https://www.kindergarten.vic.gov.au/traininglinks.html

Information technology support is provided by the State Library Victoria, Community IT Support Team
Monday to Friday from 9.00am to 5.00pm

Phone: 03 8664 7001
Toll Free: 1800 629 835
General Enquiries Email: info@kindergarten.vic.gov.au
Technical Support Email: support@kindergarten.vic.gov.au

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