Latest News

Tip – Password best practice and Password Managers

October 1st, 2021|

Best practice for any important online account is to use a unique complex random password and to update it periodically. This can be an inconvenient demand if you have many passwords memorised but becomes easy with a Password Manager.

Click here to view the tip.

2021 Friday before the AFL Grand Final closure

September 16th, 2021|

Please note that the IT support will be closed on Friday 24th September 2021. IT Support service will resume on Monday 27th September 2021 from 9AM.

Tip – How to take precautions against ransomware

October 20th, 2020|

Ransomware is a constantly growing threat for organisations and individuals. We explain what ransomware is and the precautions you should take with our new Tip – How to take precautions against ransomware.

Click here to view the tip.

Tip – How to set Chrome spell check to English (Australia)

October 16th, 2020|

When you are composing text directly into a web application such as Online TLDS, you will need to rely on the spell check built into your browser. To improve your experience, you can set the spell check to English (Australia)

Click here to view the tip.

TLDS – Online TLDS platform is NOT a record keeping tool

September 9th, 2020|

Essentially each service will have your own policy regarding retention of documents for a child’s record. DET has outlined the legislative requirements (Page 5 of Guide to Information sharing ), but services do have freedom within that legislation to make your own policies regarding child assessments.

DET has advised that the Online TLDS should not be used as a record keeping tool, and not relied on to meet kindergartens’ document retention obligations – so a copy of the completed TLDS should be maintained as per each kindergarten’s service policy.

If you require more information, please contact DET directly via psts@education.vic.gov.au

State Library Victoria Online Storytime session 26/08/2020

August 26th, 2020|

State Library Victoria has an online Storytime session today at 9.30 am which you can view by clicking the following link: https://www.slv.vic.gov.au/whats-on/storytime

Online Transition Learning and Development Statement (TLDS) 2020

July 28th, 2020|

The Online Transition Learning and Development Statement (Online TLDS) website is now available. Similar to last year, the following is available on the Kindergarten IT Program website to support you in using the Online TLDS:

Our helpdesk is available Monday-Friday 9am to 5pm if you experience any difficulty or have any questions on how to use the platform.

Email System Upgrade Notification – Wednesday 1st July, 8am.

June 30th, 2020|

Our technicians are performing a scheduled server upgrade on Wednesday 1st July, starting at 8am.

While we do not anticipate any interruption in services, there may be brief delays to emails during this time.

This upgrade is designed to increase the security and reliability of email systems.

We apologize for any inconvenience this may cause. Thank you for your understanding.

Cyber security threat

June 19th, 2020|

KITP team is aware of a large scale spear phishing attack that is currently being targeted at various Government sectors and organisations in Australia.
Spear phishing is a scam that uses emails to try and capture details from you, and/or load your computer with malware. These emails are designed to look like they come from a trusted source such as a bank or a large Government department but are actually fake.
The KITP systems have not been compromised and all of our networks and systems are up to date and fully patched.
If you receive any email that you are unsure of:
• Do not click on any link or attachment within that email.
• Do not reply to that email.
• Do not forward that email.
• Delete the email immediately.
Please note that opening an email will not cause an issue, it’s what you do after that which is why we have these rules.
If you are unsure about any email please contact our helpdesk on:
Phone: 03 8664 7001
Toll Free: 1800 629 835
If you have any questions please email support@kindergarten.vic.gov.au

Welcome to the new Kindergarten IT Program website

May 29th, 2020|

The eagle eyed among you may of noticed our website looks a little different.

We gave it a little bit of a face lift. We’re keen to hear your feedback, feel free to start a chat with us in the bottom right hand corner of the screen and tell us (desktop only), or email us at info@kindergarten.vic.gov.au

If you really miss the old website, or we might of misplaced or forgotten something, you can check it out here. But let us know what you miss about it, because soon it will disappear for good!

TLDS login credential email sent on 15/05/2020

May 19th, 2020|

You may have received a notification from LinkIT on Friday 15 May advising of your new password for the Online TLDS. This email was sent out in error. Please disregard and delete this email.

A new password will be sent to all EC services in July 2020 when the platform is scheduled to reopen.

If you have questions, please contact: psts@edumail.vic.gov.au

Apologies for the inconvenience.

Information technology support is provided by the State Library Victoria, Community IT Support Team
Monday to Friday from 9.00am to 5.00pm

Phone: 03 8664 7001 Toll Free: 1800 629 835
General Enquiries Email: info@kindergarten.vic.gov.au Technical Support Email: support@kindergarten.vic.gov.au

Welcome to the
Kindergarten IT Program

Latest News

TLDS – Online TLDS platform is NOT a record keeping tool

September 9th, 2020|

Essentially each service will have your own policy regarding retention of documents for a child’s record. DET has outlined the legislative requirements (Page 5 of Guide to Information sharing ), but services do have freedom within that legislation to make your own policies regarding child assessments.

DET has advised that the Online TLDS should not be used as a record keeping tool, and not relied on to meet kindergartens’ document retention obligations – so a copy of the completed TLDS should be maintained as per each kindergarten’s service policy.

If you require more information, please contact DET directly via psts@education.vic.gov.au

State Library Victoria Online Storytime session 26/08/2020

August 26th, 2020|

State Library Victoria has an online Storytime session today at 9.30 am which you can view by clicking the following link: https://www.slv.vic.gov.au/whats-on/storytime

Online Transition Learning and Development Statement (TLDS) 2020

July 28th, 2020|

The Online Transition Learning and Development Statement (Online TLDS) website is now available. Similar to last year, the following is available on the Kindergarten IT Program website to support you in using the Online TLDS:

Our helpdesk is available Monday-Friday 9am to 5pm if you experience any difficulty or have any questions on how to use the platform.

Email System Upgrade Notification – Wednesday 1st July, 8am.

June 30th, 2020|

Our technicians are performing a scheduled server upgrade on Wednesday 1st July, starting at 8am.

While we do not anticipate any interruption in services, there may be brief delays to emails during this time.

This upgrade is designed to increase the security and reliability of email systems.

We apologize for any inconvenience this may cause. Thank you for your understanding.

Cyber security threat

June 19th, 2020|

KITP team is aware of a large scale spear phishing attack that is currently being targeted at various Government sectors and organisations in Australia.
Spear phishing is a scam that uses emails to try and capture details from you, and/or load your computer with malware. These emails are designed to look like they come from a trusted source such as a bank or a large Government department but are actually fake.
The KITP systems have not been compromised and all of our networks and systems are up to date and fully patched.
If you receive any email that you are unsure of:
• Do not click on any link or attachment within that email.
• Do not reply to that email.
• Do not forward that email.
• Delete the email immediately.
Please note that opening an email will not cause an issue, it’s what you do after that which is why we have these rules.
If you are unsure about any email please contact our helpdesk on:
Phone: 03 8664 7001
Toll Free: 1800 629 835
If you have any questions please email support@kindergarten.vic.gov.au

Welcome to the new Kindergarten IT Program website

May 29th, 2020|

The eagle eyed among you may of noticed our website looks a little different.

We gave it a little bit of a face lift. We’re keen to hear your feedback, feel free to start a chat with us in the bottom right hand corner of the screen and tell us (desktop only), or email us at info@kindergarten.vic.gov.au

If you really miss the old website, or we might of misplaced or forgotten something, you can check it out here. But let us know what you miss about it, because soon it will disappear for good!

TLDS login credential email sent on 15/05/2020

May 19th, 2020|

You may have received a notification from LinkIT on Friday 15 May advising of your new password for the Online TLDS. This email was sent out in error. Please disregard and delete this email.

A new password will be sent to all EC services in July 2020 when the platform is scheduled to reopen.

If you have questions, please contact: psts@edumail.vic.gov.au

Apologies for the inconvenience.

Storytime Live Streaming cancellation (15 May 2020)

April 6th, 2020|

Please note that the Storytime Live Streaming event for 15 May 2020 and 19 June 2020 will be cancelled.

Tip – How to create an email signature in Webmail

April 3rd, 2020|

Create an email signature from any browser to use with your Webmail access

Click here to view the tip.

Storytime Live Streaming cancellation (17 Apr 2020)

March 30th, 2020|

Please note that the Storytime Live Streaming event for 17/04/2020 will be cancelled.

We are still open!

March 20th, 2020|

The Kindergarten IT Program service desk is open Monday to Friday, 9am-5pm to provide IT support.
Despite the temporary closure of State Library Victoria, our services are still available.
For IT support, please contact us via email, phone, chat as normal.

Email: support@kindergarten.vic.gov.au
Phone: 1800 629 835
Chat: Select chat box on the bottom right hand side of our website – https://www.kindergarten.vic.gov.au/

Information technology support is provided by the State Library Victoria, Community IT Support Team
Monday to Friday from 9.00am to 5.00pm

Phone: 03 8664 7001
Toll Free: 1800 629 835
General Enquiries Email: info@kindergarten.vic.gov.au
Technical Support Email: support@kindergarten.vic.gov.au

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