Tips

I can’t turn the computer on, the screen is blank

“I can’t turn on the computer, the computer screen is blank”, this is a common issue that we receive calls about. Here are some troubleshooting techniques you can try to resolve the issue: Ensure the computer power cable is plugged in and turned on at the wall socket Check the cable connecting the computer to

Perform a file clean up

It’s a good time to review and clean up your computer files for a fresh start in the New Year. A clean up involves backing up your files, organising your important files and cleaning out old files you no longer need, saving space on your computer. Check how much space you have Double-click on the

Create a Contact Group in Windows Mail

By creating a Contact Group you can quickly send an email to a whole group of people at once without having to enter all the email addresses. This is handy if you send regular emails to groups of people such as parents, a Committee or subscribers to your Newsletter. (This Tip applies to Windows Vista

Can’t send emails? How to troubleshoot the issue

Sometimes, you can’t send emails because of an “Outgoing Mail Server error”. There are a few reasons why this might happen, here are some ways you can troubleshoot the issue; Check the Internet Connection (you can’t send emails without being connected to the Internet) Check large email attachments (an email won’t be able to send

Identify Spam Email

Spam emails, also known as junk emails are unsolicited messages sent to numerous recipients by email. The purpose of Spam may be for advertising, phishing to gain personal information or to spread malicious software such as a virus that can infect your computer. Spam emails usually contain links that open phishing web sites or sites

Electronic File Management

These days we are moving away from keeping hard copy files with more of our records being stored on computers and on-line. Just like a filing cabinet, electronic files need to be organised and managed properly. What types of electronic files should be saved? Documents and data used for business purposes such as; letters, emails,

Create Letters or Labels using Mail Merge Wizard

(Instructions are based on Microsoft Word 2007, but are similar in Microsoft Word 2010). Use the Mail Merge step-by-step Wizard when you want to create a set of labels or documents such as a standard letter that is sent to multiple recipients. You will need: 1) A letter or blank document. 2) Your recipient information

Web Browser Basics

A “Web Browser” is your window to access the Internet. There are many different web browsers you can use, each has its own look and feel, but they all have the same purpose: to display web pages. Internet Explorer and Google Chrome are popular web browsers; other browsers include Firefox, Safari, and Opera. Web browsers,

Prepare documents for email

Sometimes you may not be able to send an email if the attachment is too large. We suggest the maximum size of attachments in one email is 5 MB (to check the size of a file, right click on it and select Properties). If you attach files larger than that the email software will take

Format & Sum currency data in a Spreadsheet

Learn how to quickly format data to currency and calculate the total in a Spread Sheet How to Format Data (currency format) Enter the data into the cells, then using your mouse left-click and drag across the cells to highlight the data Using the mouse, right-click on the highlighted data and select Format Cells. The

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