Latest News
Privacy Awareness Week
This week is Privacy Awareness Week. As well as running talks and workshops during this week, the OVIC – Office of the Victorian Information Commissioner provides privacy resources for organisations in Victoria. With guidance on the Privacy Principles, many templates and materials to help navigate privacy, information sharing and managing security risks or breaches.
Privacy Officer Toolkit
Privacy Officer Toolkit – Office of the Victorian Information Commissioner (ovic.vic.gov.au)
Privacy Principles
New Tip – How to avoid security threats from email attachments
Among the most dangerous types of malicious mail are the ones with viruses, malware, ransomware or trojans attached.
Browse to our Tips page to find out more or follow this direct link: Tip – How to avoid security threats from email attachments
Tip – Password best practice and Password Managers
Best practice for any important online account is to use a unique complex random password and to update it periodically. This can be an inconvenient demand if you have many passwords memorised but becomes easy with a Password Manager.
2021 Friday before the AFL Grand Final closure
Please note that the IT support will be closed on Friday 24th September 2021. IT Support service will resume on Monday 27th September 2021 from 9AM.
Online TLDS training webinars are now available
The Online Transition Learning and Development Statement (Online TLDS) tool reopened on Monday July 12th 2021. To assist early childhood educators we have updated our Online TLDS demonstration video and are offering webinars of our course Online TLDS Training – 901.
The training is available to both community kindergartens and long day care services throughout Victoria.
This course is for teachers who have not previously used the Online TLDS and provides an introduction. If you are familair with the Online TLDS, or if you are confident with online platforms our 15min demonstration video is more appropriate along with the online tips, user guides and the helpdesk.
View our Training information page for schedule times and enrolment.
Before you leave for the school break
Just before you leave for the school break, it is helpful to:
- Shut down your computer
- Switch off the modem
- Switch off the power and unplug at the wall socket
- Add a post it note reminder to your computer screen stating – turn the modem and power back on
Following these steps can stop a possible power surge or damage to your computer. It also saves energy.
Webmail
If you want to check your webmail over the break, remember the new webmail is here: https://webmail.kindergarten.vic.gov.au/
The username is the full email address.
Please ensure that you know the password for your email account. If you are unsure what the password is, please contact our service desk.
Technology Survey 2021
We would like to find out what our service member’s most pressing IT needs are and how we can improve the program.
There are six question sections covering technology needs, connectivity, training, service improvements and customer satisfaction.
Survey Online:
https://surveys.kindergarten.vic.gov.au/index.php/827687?lang=en
Complete this 5 minute survey to have your say.
This survey is intended for staff, educators, directors and committee members of Victorian kindergartens that make use of the Kindergarten IT Program
Training webinars May and June 2021
Now available for enrolment
Throughout the final term we are offering webinars of our courses on basic troubleshooting, website development and poster design in the free Adobe Spark web app.
The courses offered:
- Practical IT Skills – 602
- WordPress Website Development – 101
- Making Creative Posters – 903
You can view the schedule and book a webinar session on our training page.
Update: Issues sending email to Yahoo email accounts
The issue is now resolved.
Please contact the help desk if you continue to experience any issues.
We apologize for any inconvenience caused.
Issues sending email to Yahoo email accounts
We are investigating an issue where users are unable to send emails to yahoo email addresses.
We apologize for any inconvenience. Our team is currently working to restore the service.
Training webinars
Training webinars
Practical IT Skills – 602 training webinars are now available for March 2021
Practical IT Skills – 602 is a basic introduction to troubleshooting a computer and performing practical IT tasks in a small office when you don’t have a technician nearby. The course is designed to support you in learning a simple problem solving approach to modern computing devices.
You can view the schedule and book a webinar session on our training page.
Tip – Switching between Windows & Mac
After a while everyone gets gets used to using either Microsoft Windows or Apple Mac. But what if you need to switch?
Our new Tip – Switching between Windows & Mac covers the basic differences so you can adjust quickly.
Information technology support is provided by the State Library Victoria, Community IT Support Team
Monday to Friday from 9.00am to 5.00pm
| Phone: 03 8664 7001 | Toll Free: 1800 629 835 |
| General Enquiries Email: info@kindergarten.vic.gov.au | Technical Support Email: support@kindergarten.vic.gov.au |
Welcome to the
Kindergarten IT Program
Latest News
Tip – Phishing email attacks and socially engineered messages
Read about phishing attacks in our new Tip – Phishing email attacks and socially engineered messages. These attacks are a common method used by scammers to fool you into giving out private information!
TLDS platform will NOT email Section 2&3 link to the parents automatically.
TLDS platform will NOT email Section 2&3 links to the parents automatically.
You need to copy and paste the link in an email and send to the parents.
Early Childhood Voices Conference 2020 (ECV2020)
Happening all through the week of 16th to 20th of November is an international online conference hosted by Charles Sturt University’s Early Childhood Research Group.
It is FREE to register to view the live presentations and busy kindergarten staff can browse a large YouTube playlist of all presentations afterwards.
“The Early Childhood Voices Conference (ECV2020) is a multidisciplinary international conference providing a platform to share research about innovative methods, theories and partnerships with children, families and practitioners that supports social justice during early childhood or within the early childhood sector.”
https://earlychildhoodresearch.csu.domains/early-childhood-voices-conference-2020/
Tip – First steps in response to ransomware
As a follow up to Tip – How to take precautions against ransomware, we explain what first actions you can take in response to ransomware in the Tip – First steps in response to ransomware.
Tip – How to take precautions against ransomware
Ransomware is a constantly growing threat for organisations and individuals. We explain what ransomware is and the precautions you should take with our new Tip – How to take precautions against ransomware.
Tip – How to set Chrome spell check to English (Australia)
When you are composing text directly into a web application such as Online TLDS, you will need to rely on the spell check built into your browser. To improve your experience, you can set the spell check to English (Australia)
TLDS – Online TLDS platform is NOT a record keeping tool
Essentially each service will have your own policy regarding retention of documents for a child’s record. DET has outlined the legislative requirements (Page 5 of Guide to Information sharing ), but services do have freedom within that legislation to make your own policies regarding child assessments.
DET has advised that the Online TLDS should not be used as a record keeping tool, and not relied on to meet kindergartens’ document retention obligations – so a copy of the completed TLDS should be maintained as per each kindergarten’s service policy.
If you require more information, please contact DET directly via psts@education.vic.gov.au
State Library Victoria Online Storytime session 26/08/2020
State Library Victoria has an online Storytime session today at 9.30 am which you can view by clicking the following link: https://www.slv.vic.gov.au/whats-on/storytime
Online Transition Learning and Development Statement (TLDS) 2020
The Online Transition Learning and Development Statement (Online TLDS) website is now available. Similar to last year, the following is available on the Kindergarten IT Program website to support you in using the Online TLDS:
Our helpdesk is available Monday-Friday 9am to 5pm if you experience any difficulty or have any questions on how to use the platform.
State Library Victoria Online Storytime sessions
State Library Victoria has an online Storytime session today which you can view by clicking the following link: https://www.slv.vic.gov.au/whats-on/storytime
Email System Upgrade Notification – Wednesday 1st July, 8am.
Our technicians are performing a scheduled server upgrade on Wednesday 1st July, starting at 8am.
While we do not anticipate any interruption in services, there may be brief delays to emails during this time.
This upgrade is designed to increase the security and reliability of email systems.
We apologize for any inconvenience this may cause. Thank you for your understanding.
Cyber security threat
KITP team is aware of a large scale spear phishing attack that is currently being targeted at various Government sectors and organisations in Australia.
Spear phishing is a scam that uses emails to try and capture details from you, and/or load your computer with malware. These emails are designed to look like they come from a trusted source such as a bank or a large Government department but are actually fake.
The KITP systems have not been compromised and all of our networks and systems are up to date and fully patched.
If you receive any email that you are unsure of:
• Do not click on any link or attachment within that email.
• Do not reply to that email.
• Do not forward that email.
• Delete the email immediately.
Please note that opening an email will not cause an issue, it’s what you do after that which is why we have these rules.
If you are unsure about any email please contact our helpdesk on:
Phone: 03 8664 7001
Toll Free: 1800 629 835
If you have any questions please email support@kindergarten.vic.gov.au
Information technology support is provided by the State Library Victoria, Community IT Support Team
Monday to Friday from 9.00am to 5.00pm
Phone: 03 8664 7001
Toll Free: 1800 629 835
General Enquiries Email: info@kindergarten.vic.gov.au
Technical Support Email: support@kindergarten.vic.gov.au