Tips

Windows 10: A guide to the updates

Updates to the May 2019 Update (version 1903) KB4515384 (OS Build 18362.356) Release date: September 10, 2019 This is primarily a security update, although it also fixes a minor bug that causes high CPU usage from SearchUI.exe for a small number of users. This issue only occurs on devices that have disabled searching the web

How do I reduce/change video quality in YouTube?

At the bottom right hand corner of your Youtube video, you will be able to find out the current video quality by clicking the Settings icon as shown below. The current video quality will show up. Click Quality to reduce/change the quality of the video.

Google My Business

Some kindergartens have asked us why other services and businesses appear at the top right when they Google search their kindergarten's name. When you Google search a business name, Google finds the closest match of businesses registered with Google. This is part of their Google My Business service. In order for Google to display your

Scam emails targeting kindergartens

Scammers are targeting kindergartens with fake messages with malicious attachments. Please treat all email received from addresses claiming to be kindergartens with the same level of caution as other email. Our system admin has identified malicious email that looks like it is from another kindergarten. Double check the sender information of all email you receive,

Bluekeep: Windows RDP Vulnerability

What is Bluekeep? Microsoft has advised users that there is a vulnerability within its Remote Desktop Services. Remote Desktop Services allow others to access your computer without physically being at the machine. Cyber attackers can connect to targeted computers and send specially crafted commands. This can happen without you allowing them to do so. Computers

How to empty the Trash folder in webmail

Log in to webmail. If you're unsure how, refer to our tip, How to check email remotely. Once logged in, click on the 'Trash' folder on the left hand side so it is highlighted blue. Click the three vertical dots along the top of the screen, then click on the word 'Empty'

How to sort mail into conversations in webmail

Log in to webmail. If you're unsure how, refer to our tip, How to check email remotely. Once logged in, click on the 'Options' menu at the top of the screen. Click the 'List mode' drop down box, select 'Threads', then click 'Save'. Your email conversations will then be grouped up. You can click the

Phishing Scams

What is a Phishing Scam? Phishing scams are attempts by scammers to trick you into giving out personal information such as your bank account numbers, passwords and credit card numbers. This is usually done by including a link that will take you to a legitimate looking company’s website to fill in your sensitive information. Phishing

How to preview email in webmail

Log in to webmail. If you're unsure how, refer to our tip, How to check email remotely. Once logged in, left click on the email you would like to preview The email will then appear in the right hand side. If you want to view it full screen, double left click on the email like

Business Continuity

Before your kindergarten closes for the Christmas holidays, we have a few IT tips to ensure business continuity. File Backup We suggest that you should back up your files and images to an external hard drive. This is to prevent you from losing any important documents or photographs. To do so, please follow the below

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