Latest News

New Tip – Hijacked email

June 28th, 2024|

Cybercriminals attempt to gain access to an email account (highjack) so that they can use it to send spam or phishing emails, steal information and use the account to attempt further attacks.

This tip explains what to do if your email account is hijacked Tip – Hijacked email

New Tip – How to set up mail filter rules in webmail

June 27th, 2024|

Filters and rules are actions you can set up in your email to automatically sort or organize incoming emails.

This tip explains how Tip – How to set up mail filter rules in webmail

2022 Term 3 school holiday update

September 1st, 2022|

Just before you leave for the school break, it is helpful to:

  1. Shut down your computer
  2. Switch off the modem
  3. Switch off the power and unplug at the wall socket
  4. Add a post it note reminder to your computer screen stating – turn the modem and power back on

Following these steps can stop a possible power surge or damage to your computer. It also saves energy.

Webmail
If you want to check your webmail over the break, remember the new webmail is here: https://webmail.kindergarten.vic.gov.au/
The username is the full email address.
Please ensure that you know the password for your email account. If you are unsure what the password is, please contact our service desk.

Technology Survey 2022 is completed

August 12th, 2022|

Thank you to all the participants of the Technology Survey for 2022

Our survey is completed for 2022 with over twice the number of submissions from last year. 

Many staff found the time to complete the survey with great insights and suggestions. Overall, the survey affirms the areas of support we prioritise and helps us to identify new areas of improvement. We will be following up with many of you and responding to your requests.

Congratulations to De Garis Preschool!

The survey prize has been drawn and De Garis Preschool in Mildura is the lucky winner of the iPad prize.

Technology Survey 2022

July 18th, 2022|

Complete this 5 minute survey to have your say and give your service the chance to win an iPad! 

https://surveys.kindergarten.vic.gov.au/index.php/221566?lang=en

The Kindergarten IT Program would like to find out how we can improve the program for our service members. There are 8 to 10 questions covering technology needs, connectivity, service improvements and customer satisfaction. 

Your submission will enter your service in the prize draw for first prize, a 9th Generation 64GB WiFi iPad.

The survey will run from 18th of July to 7th of August 2022.​​

This survey is intended for employees and committee members of Victorian Early Childhood Education and Care services that make use of the Kindergarten IT Program. 

Survey Policy and prize draw Terms & Conditions

Tip: Virus alert ‘Deadbolt’ ransomware targeting network attached storage

July 12th, 2022|

We have had reports of the ‘Deadbolt’ ransomware affecting kindergartens. The Deadbolt ransomware targets computers and networked attached storage (NAS) Just like your computer, NAS devices should be kept secure by running security updates and turning off vulnerabilities.

Click here to view the tip

Tip – Scam text messages

May 27th, 2022|

Smart phone users are vulnerable to a growing range of scam text messages. Scammers use tricks appear alongside legitimate services and contacts contacts . This tip provides advice and links to help you stay safe from scam text messages.

Click here to view the tip.

Tip – Scam phone calls

May 20th, 2022|

If you have a land-line phone number, you will likely have encountered these. But increasingly mobile numbers are being targeted as well. This tip provides advice and links to help you stay safe from scam phone calls.

Click here to view the tip.

WordPress webinar recording

March 31st, 2022|

We have added a recording of our webinar course Website Development – 101 to our Tips section.

You can view the video online here: WordPress webinar recording

Excel webinar recording

March 25th, 2022|

We have added a recording of our webinar course Beginners Excel Spreadsheets – 401 to our Tips section.

You can view the video online here: Excel webinar recording

 

Information technology support is provided by the State Library Victoria, Community IT Support Team
Monday to Friday from 9.00am to 5.00pm

Phone: 03 8664 7001 Toll Free: 1800 629 835
General Enquiries Email: info@kindergarten.vic.gov.au Technical Support Email: support@kindergarten.vic.gov.au

Welcome to the
Kindergarten IT Program

Latest News

Excel webinar recording

March 25th, 2022|

We have added a recording of our webinar course Beginners Excel Spreadsheets – 401 to our Tips section.

You can view the video online here: Excel webinar recording

 

Tip – Custom margins and backgrounds in Word

October 18th, 2021|

This tip was requested by attendees of Making Creative Posters – 903. We use Adobe Spark in the session which is great for images and graphic titles but sometimes you want to add more dense text or edit text in Microsoft Word to create certificates etc.

Click here to view the tip.

Tip – Planning your website

October 11th, 2021|

Looking for guidance on creating a new website for your service? Or want to do a make-over of the current one? Our new tip talks about identifying your users, site structure and building a site flowchart.

Click here to view the tip.

Tip – Password best practice and Password Managers

October 1st, 2021|

Best practice for any important online account is to use a unique complex random password and to update it periodically. This can be an inconvenient demand if you have many passwords memorised but becomes easy with a Password Manager.

Click here to view the tip.

2021 Friday before the AFL Grand Final closure

September 16th, 2021|

Please note that the IT support will be closed on Friday 24th September 2021. IT Support service will resume on Monday 27th September 2021 from 9AM.

Online TLDS training webinars are now available

July 19th, 2021|

The Online Transition Learning and Development Statement (Online TLDS) tool reopened on Monday July 12th 2021.  To assist early childhood educators we have updated our Online TLDS demonstration video and are offering webinars of our course Online TLDS Training – 901.

The training is available to both community kindergartens and long day care services throughout Victoria. 

This course is for teachers who have not previously used the Online TLDS and provides an introduction. If you are familair with the Online TLDS, or if you are confident with online platforms our 15min demonstration video is more appropriate along with the online tipsuser guides and the helpdesk.  

View our Training information page for schedule times and enrolment.

Before you leave for the school break

June 22nd, 2021|

Just before you leave for the school break, it is helpful to:

  1. Shut down your computer
  2. Switch off the modem
  3. Switch off the power and unplug at the wall socket
  4. Add a post it note reminder to your computer screen stating – turn the modem and power back on

Following these steps can stop a possible power surge or damage to your computer. It also saves energy.

Webmail
If you want to check your webmail over the break, remember the new webmail is here: https://webmail.kindergarten.vic.gov.au/
The username is the full email address.
Please ensure that you know the password for your email account. If you are unsure what the password is, please contact our service desk.

Technology Survey 2021

June 10th, 2021|

We would like to find out what our service member’s most pressing IT needs are and how we can improve the program.

There are six question sections covering technology needs, connectivity, training, service improvements and customer satisfaction.

Survey Online:

https://surveys.kindergarten.vic.gov.au/index.php/827687?lang=en

Complete this 5 minute survey to have your say.

This survey is intended for staff, educators, directors and committee members of Victorian kindergartens that make use of the Kindergarten IT Program

Training webinars May and June 2021

May 12th, 2021|

Now available for enrolment

Throughout the final term we are offering webinars of our courses on basic troubleshooting, website development and poster design in the free Adobe Spark web app.

The courses offered:

  • Practical IT Skills – 602
  • WordPress Website Development – 101
  • Making Creative Posters – 903

You can view the schedule and book a webinar session on our training page.

Update: Issues sending email to Yahoo email accounts

March 29th, 2021|

The issue is now resolved.
Please contact the help desk if you continue to experience any issues.
We apologize for any inconvenience caused.

Information technology support is provided by the State Library Victoria, Community IT Support Team
Monday to Friday from 9.00am to 5.00pm

Phone: 03 8664 7001
Toll Free: 1800 629 835
General Enquiries Email: info@kindergarten.vic.gov.au
Technical Support Email: support@kindergarten.vic.gov.au

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