Latest News
New Tip – How to change your webmail password
Browse to our Tips page to find out more or follow this direct link: Tip – How to change your webmail password
Training webinars for Term Two 2024
Now available for enrolment
We are offering shorter format Digital Safety webinars to support key priorities of the National Plan to Combat Cybercrime.
The webinars offered:
Digital Safety – Email
Digital Safety – Password Managers
Digital Safety – Security Updates
Digital Safety – Antivirus & Anti-malware
You can view the schedule and book a webinar session on our training page.
Tip: Virus alert ‘Deadbolt’ ransomware targeting network attached storage
We have had reports of the ‘Deadbolt’ ransomware affecting kindergartens. The Deadbolt ransomware targets computers and networked attached storage (NAS). Just like your computer, NAS devices should be kept secure by running security updates and turning off vulnerabilities.
Tip – Scam text messages
Smart phone users are vulnerable to a growing range of scam text messages. Scammers use tricks appear alongside legitimate services and contacts contacts . This tip provides advice and links to help you stay safe from scam text messages.
Tip – Scam phone calls
If you have a land-line phone number, you will likely have encountered these. But increasingly mobile numbers are being targeted as well. This tip provides advice and links to help you stay safe from scam phone calls.
Training webinars for second term 2022
Now available for enrolment
We are offering webinars of our courses on basic troubleshooting, website development, poster design and basic Excel spreadsheets.
The courses offered:
WordPress Website Development – 101
Beginners Excel Spreadsheets – 401
You can view the schedule and book a webinar session on our training page.
WordPress webinar recording
We have added a recording of our webinar course Website Development – 101 to our Tips section.
You can view the video online here: WordPress webinar recording
Excel webinar recording
We have added a recording of our webinar course Beginners Excel Spreadsheets – 401 to our Tips section.
You can view the video online here: Excel webinar recording
Training webinars for first term 2022
Now available for enrolment
We are offering webinars of our courses on basic troubleshooting, website development, poster design and basic Excel spreadsheets.
The courses offered:
WordPress Website Development – 101
Beginners Excel Spreadsheets – 401
You can view the schedule and book a webinar session on our training page.
Tip – Custom margins and backgrounds in Word
This tip was requested by attendees of Making Creative Posters – 903. We use Adobe Spark in the session which is great for images and graphic titles but sometimes you want to add more dense text or edit text in Microsoft Word to create certificates etc.
Tip – Planning your website
Looking for guidance on creating a new website for your service? Or want to do a make-over of the current one? Our new tip talks about identifying your users, site structure and building a site flowchart.
Training webinars October to December 2021
Now available for enrolment
We are offering webinars of our courses on basic troubleshooting, website development, poster design and basic Excel spreadsheets.
The courses offered:
WordPress Website Development – 101
Beginners Excel Spreadsheets – 401
You can view the schedule and book a webinar session on our training page.
Information technology support is provided by the State Library Victoria, Community IT Support Team
Monday to Friday from 9.00am to 5.00pm
| Phone: 03 8664 7001 | Toll Free: 1800 629 835 |
| General Enquiries Email: info@kindergarten.vic.gov.au | Technical Support Email: support@kindergarten.vic.gov.au |
Welcome to the
Kindergarten IT Program
Latest News
Tip – Planning your website
Looking for guidance on creating a new website for your service? Or want to do a make-over of the current one? Our new tip talks about identifying your users, site structure and building a site flowchart.
Training webinars October to December 2021
Now available for enrolment
We are offering webinars of our courses on basic troubleshooting, website development, poster design and basic Excel spreadsheets.
The courses offered:
WordPress Website Development – 101
Beginners Excel Spreadsheets – 401
You can view the schedule and book a webinar session on our training page.
Tip – Password best practice and Password Managers
Best practice for any important online account is to use a unique complex random password and to update it periodically. This can be an inconvenient demand if you have many passwords memorised but becomes easy with a Password Manager.
2021 Friday before the AFL Grand Final closure
Please note that the IT support will be closed on Friday 24th September 2021. IT Support service will resume on Monday 27th September 2021 from 9AM.
Online TLDS training webinars are now available
The Online Transition Learning and Development Statement (Online TLDS) tool reopened on Monday July 12th 2021. To assist early childhood educators we have updated our Online TLDS demonstration video and are offering webinars of our course Online TLDS Training – 901.
The training is available to both community kindergartens and long day care services throughout Victoria.
This course is for teachers who have not previously used the Online TLDS and provides an introduction. If you are familair with the Online TLDS, or if you are confident with online platforms our 15min demonstration video is more appropriate along with the online tips, user guides and the helpdesk.
View our Training information page for schedule times and enrolment.
Before you leave for the school break
Just before you leave for the school break, it is helpful to:
- Shut down your computer
- Switch off the modem
- Switch off the power and unplug at the wall socket
- Add a post it note reminder to your computer screen stating – turn the modem and power back on
Following these steps can stop a possible power surge or damage to your computer. It also saves energy.
Webmail
If you want to check your webmail over the break, remember the new webmail is here: https://webmail.kindergarten.vic.gov.au/
The username is the full email address.
Please ensure that you know the password for your email account. If you are unsure what the password is, please contact our service desk.
Technology Survey 2021
We would like to find out what our service member’s most pressing IT needs are and how we can improve the program.
There are six question sections covering technology needs, connectivity, training, service improvements and customer satisfaction.
Survey Online:
https://surveys.kindergarten.vic.gov.au/index.php/827687?lang=en
Complete this 5 minute survey to have your say.
This survey is intended for staff, educators, directors and committee members of Victorian kindergartens that make use of the Kindergarten IT Program
Training webinars May and June 2021
Now available for enrolment
Throughout the final term we are offering webinars of our courses on basic troubleshooting, website development and poster design in the free Adobe Spark web app.
The courses offered:
- Practical IT Skills – 602
- WordPress Website Development – 101
- Making Creative Posters – 903
You can view the schedule and book a webinar session on our training page.
Update: Issues sending email to Yahoo email accounts
The issue is now resolved.
Please contact the help desk if you continue to experience any issues.
We apologize for any inconvenience caused.
Issues sending email to Yahoo email accounts
We are investigating an issue where users are unable to send emails to yahoo email addresses.
We apologize for any inconvenience. Our team is currently working to restore the service.
Training webinars
Training webinars
Practical IT Skills – 602 training webinars are now available for March 2021
Practical IT Skills – 602 is a basic introduction to troubleshooting a computer and performing practical IT tasks in a small office when you don’t have a technician nearby. The course is designed to support you in learning a simple problem solving approach to modern computing devices.
You can view the schedule and book a webinar session on our training page.
Tip – Switching between Windows & Mac
After a while everyone gets gets used to using either Microsoft Windows or Apple Mac. But what if you need to switch?
Our new Tip – Switching between Windows & Mac covers the basic differences so you can adjust quickly.
Information technology support is provided by the State Library Victoria, Community IT Support Team
Monday to Friday from 9.00am to 5.00pm
Phone: 03 8664 7001
Toll Free: 1800 629 835
General Enquiries Email: info@kindergarten.vic.gov.au
Technical Support Email: support@kindergarten.vic.gov.au