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Safer Internet Day
We are proud to support @eSafetyOffice Safer Internet Day on 6 February 2024. #ConnectReflectProtect. Sign up to support #SID2024 at eSafety.gov.au/sid
Technology Survey 2023 is completed
Thank you to all the participants of the Technology Survey for 2023
We received 176 submissions, up 24 from last year.
Many staff found the time to complete the survey with great insights and suggestions. Overall, the survey affirms the areas of support we prioritise and helps us to identify new areas of improvement. We will be following up with many of you and responding to your requests.
Congratulations to Montrose Preschool!
We would also like to announce the survey prize has been drawn and to congratulate the lucky winner, Montrose Preschool, Montrose.
We are still open!
The Kindergarten IT Program service desk is open Monday to Friday, 9am-5pm to provide IT support.
Despite the temporary closure of State Library Victoria, our services are still available.
For IT support, please contact us via email, phone, chat as normal.
Email: support@kindergarten.vic.gov.au
Phone: 1800 629 835
Chat: Select chat box on the bottom right hand side of our website – https://www.kindergarten.vic.gov.au/
Cancelling the KIMS training for March 2020
Due to the rapidly changing coronavirus (COVID-19) situation and the requirement for social distancing, we are postponing the upcoming KIM face to face training scheduled for next week.
This is a preventative measure to support the health and well being of all staff and the broader community.
Whilst we are postponing face to face training, please find some step by step reference guides here: https://www.kindergarten.vic.gov.au/kimreference.html
Online training with our trainer in real-time is being developed and we shall let you know when this is available.
Please contact us if you have any questions on info@kindergarten.vic.gov.au or call 1800 629 835
Storytime Live Streaming cancellation (20 Mar 2020)
Please note that the Storytime Live Streaming event for 20/03/2020 will be cancelled.
Storytime Live Streaming
Tune into our Storytime page to view a regular LIVE VIDEO of State Library Victoria’s storytellers & volunteers running Storytime.
We know that not every child can get to their library to participate and we want to share the fun with as many kindergartens as we can.
Labour Day closure
Please note that the IT support will be closed on Monday 9th March 2020.
IT Support service will resume on Tuesday 10th March 2020 from 9AM.
Network maintenance works on Monday 24th February 10pm – 6am
Network maintenance works on Monday 24th February 10pm – 6am affecting:
- kindergarten.vic.gov.au email
- kindergarten websites hosted by the program
If you have any further questions, please contact us on 038667001
Webmail Upgrade
Some of you may have noticed that the Kindergarten IT Program webmail looks a little different!
It has been upgraded to be optimised for mobile devices.
We will be upgrading our documentation to reflect the new changes, but if you experience any issues, please contact the help desk.
You can visit webmail the same way you always have here – https://webmail.kindergarten.vic.gov.au/.
Face to face training for March 2020
In support of the KIM census requirements for kindergartens we are offering our introductory course throughout March.
Kindergarten Information Management System (KIM) Introduction – 801
The training is available to funded kindergartens throughout Victoria. Classes are provided free of charge and delivered in small groups of 10 people in face to face sessions.
Register your booking on our training page: https://www.kindergarten.vic.gov.au/traininglinks.html
Tip – How to disable comments in WordPress
When creating a new post or page on a WordPress site, comments are enabled automatically. Recently, we have noticed that spam bots are targeting comment boxes with inappropriate language. These comments can be viewed by anyone who is looking at your website. Please review our tip on how to disable comments in your WordPress site.
Windows 7 support ended on January 14, 2020
Microsoft has announced that Windows 7 support ended on January 14, 2020
For more information, please visit https://support.microsoft.com/en-au/help/4057281/windows-7-support-ended-on-january-14-2020
Information technology support is provided by the State Library Victoria, Community IT Support Team
Monday to Friday from 9.00am to 5.00pm
| Phone: 03 8664 7001 | Toll Free: 1800 629 835 |
| General Enquiries Email: info@kindergarten.vic.gov.au | Technical Support Email: support@kindergarten.vic.gov.au |
Welcome to the
Kindergarten IT Program
Latest News
Tip – How do I reduce/change video quality in YouTube?
How do I reduce/change video quality in YouTube?
Tip – Scam emails targeting kindergartens
Scammers are targeting kindergartens with fake messages with malicious attachments. Please treat all email received from addresses claiming to be kindergartens with the same level of caution as other email.
Our system admin has identified malicious email that looks like it is from another kindergarten. Double check the sender information of all email you receive, even if you are already in correspondence.
AFL Grand Final Friday closure 2019
Please note that the IT support will be closed on Friday 27th September 2019.
IT Support service will resume on Monday 30th September 2019 from 9AM.
Tip – Bluekeep: Windows RDP Vulnerability
What is Bluekeep?
Microsoft has advised users that there is a vulnerability within its Remote Desktop Services. Remote Desktop Services allow others to access your computer without physically being at the machine. Cyber attackers can connect to targeted computers and send specially crafted commands. This can happen without you allowing them to do so.
Microsoft Windows users must install a ‘patch’ to fix this vulnerability. If you are using one of the above Windows operating systems, please click the relevant link below to install the patch.
Windows 7 : https://portal.msrc.microsoft.com/en-US/security-guidance/advisory/CVE-2019-0708
Windows Vista/XP: https://www.catalog.update.microsoft.com/Search.aspx?q=KB4499180
Tip – Phishing Scams
What is a Phishing Scam?
Phishing scams are attempts by scammers to trick you into giving out personal information such as your bank account numbers, passwords and credit card numbers. This is usually done by including a link that will take you to a legitimate looking company’s website to fill in your sensitive information.
IT Survey 2019
Complete the Kindergarten IT Program Survey by June 30th 2019 & your kindergarten could win a Cubetto wooden robot!
Survey online:
https://surveys.kindergarten.vic.gov.au/index.php/335524?lang=en
Survey on paper:
Submissions close June 30th 2019.
Only staff and volunteers of Victorian Kindergarten IT Program kindergartens are eligible.
One submission will be selected randomly and the winning kindergarten will be announced early July.
Tip – Business Continuity
Before your kindergarten closes for the Christmas holidays, we have a few IT tips to ensure business continuity.
Information technology support is provided by the State Library Victoria, Community IT Support Team
Monday to Friday from 9.00am to 5.00pm
Phone: 03 8664 7001
Toll Free: 1800 629 835
General Enquiries Email: info@kindergarten.vic.gov.au
Technical Support Email: support@kindergarten.vic.gov.au