Latest News
New Tip – How to set up mail filter rules in webmail
Filters and rules are actions you can set up in your email to automatically sort or organize incoming emails.
This tip explains how Tip – How to set up mail filter rules in webmail
New Tip – How to set up automatic forwarding in webmail
If you need to place a forward on your kindergarten.vic.gov.au address, our helpdesk can assist you or you can set up the forward yourself with this tip Tip – How to set up automatic forwarding in webmail
Email System Upgrade Notification – Wednesday 1st July, 8am.
Our technicians are performing a scheduled server upgrade on Wednesday 1st July, starting at 8am.
While we do not anticipate any interruption in services, there may be brief delays to emails during this time.
This upgrade is designed to increase the security and reliability of email systems.
We apologize for any inconvenience this may cause. Thank you for your understanding.
Cyber security threat
KITP team is aware of a large scale spear phishing attack that is currently being targeted at various Government sectors and organisations in Australia.
Spear phishing is a scam that uses emails to try and capture details from you, and/or load your computer with malware. These emails are designed to look like they come from a trusted source such as a bank or a large Government department but are actually fake.
The KITP systems have not been compromised and all of our networks and systems are up to date and fully patched.
If you receive any email that you are unsure of:
• Do not click on any link or attachment within that email.
• Do not reply to that email.
• Do not forward that email.
• Delete the email immediately.
Please note that opening an email will not cause an issue, it’s what you do after that which is why we have these rules.
If you are unsure about any email please contact our helpdesk on:
Phone: 03 8664 7001
Toll Free: 1800 629 835
If you have any questions please email support@kindergarten.vic.gov.au
Welcome to the new Kindergarten IT Program website
The eagle eyed among you may of noticed our website looks a little different.
We gave it a little bit of a face lift. We’re keen to hear your feedback, feel free to start a chat with us in the bottom right hand corner of the screen and tell us (desktop only), or email us at info@kindergarten.vic.gov.au
If you really miss the old website, or we might of misplaced or forgotten something, you can check it out here. But let us know what you miss about it, because soon it will disappear for good!
TLDS login credential email sent on 15/05/2020
You may have received a notification from LinkIT on Friday 15 May advising of your new password for the Online TLDS. This email was sent out in error. Please disregard and delete this email.
A new password will be sent to all EC services in July 2020 when the platform is scheduled to reopen.
If you have questions, please contact: psts@edumail.vic.gov.au
Apologies for the inconvenience.
Storytime Live Streaming cancellation (15 May 2020)
Please note that the Storytime Live Streaming event for 15 May 2020 and 19 June 2020 will be cancelled.
Tip – How to create an email signature in Webmail
Create an email signature from any browser to use with your Webmail access
Storytime Live Streaming cancellation (17 Apr 2020)
Please note that the Storytime Live Streaming event for 17/04/2020 will be cancelled.
We are still open!
The Kindergarten IT Program service desk is open Monday to Friday, 9am-5pm to provide IT support.
Despite the temporary closure of State Library Victoria, our services are still available.
For IT support, please contact us via email, phone, chat as normal.
Email: support@kindergarten.vic.gov.au
Phone: 1800 629 835
Chat: Select chat box on the bottom right hand side of our website – https://www.kindergarten.vic.gov.au/
Cancelling the KIMS training for March 2020
Due to the rapidly changing coronavirus (COVID-19) situation and the requirement for social distancing, we are postponing the upcoming KIM face to face training scheduled for next week.
This is a preventative measure to support the health and well being of all staff and the broader community.
Whilst we are postponing face to face training, please find some step by step reference guides here: https://www.kindergarten.vic.gov.au/kimreference.html
Online training with our trainer in real-time is being developed and we shall let you know when this is available.
Please contact us if you have any questions on info@kindergarten.vic.gov.au or call 1800 629 835
Storytime Live Streaming cancellation (20 Mar 2020)
Please note that the Storytime Live Streaming event for 20/03/2020 will be cancelled.
Information technology support is provided by the State Library Victoria, Community IT Support Team
Monday to Friday from 9.00am to 5.00pm
| Phone: 03 8664 7001 | Toll Free: 1800 629 835 |
| General Enquiries Email: info@kindergarten.vic.gov.au | Technical Support Email: support@kindergarten.vic.gov.au |
Welcome to the
Kindergarten IT Program
Latest News
Windows 7 support ended on January 14, 2020
Microsoft has announced that Windows 7 support ended on January 14, 2020
For more information, please visit https://support.microsoft.com/en-au/help/4057281/windows-7-support-ended-on-january-14-2020
Welcome back to 2020!
The Kindergarten IT Program welcomes kindergarten teachers, staff and children back for the new year. We are already receiving enquiries about training offerings. A new round of IT training will be available for booking in February 2020.
More information will be provided soon.
We wish you a successful 2020!
TLDS – How to share section 2 & 3 with families – New video guide available
We have created a new 5 minute video explaining how to use the ‘Create New Link’ feature in the Online TLDS platform.
This is an important new step in the process so even if you are familiar with the Online TLDS from last year, this feature can save you time.
Watch the video here: https://www.kindergarten.vic.gov.au/TLDSdemoCreateNewLink/index.html
TLDS – Transition resources for families
The resource for families to complete transition statement can be found at https://www.education.vic.gov.au/childhood/professionals/learning/Pages/family.aspx
The Bushfire Education Website
Developed by the Victorian government, the recently launched Bushfire Education Website is a new resource for educators.
All teaching and learning activities have been aligned to either the relevant Victorian Early Years Learning and Development Framework outcomes or the Victorian F-10 curriculum.
TLDS – Information for primary schools
Access transition learning and development statements for new prep students. For more information, educators can be directed to the Department’s Access online transition statements for new prep students information page.
Tip – Windows 10: A guide to the updates
Updates to the May 2019 Update (version 1903)
This tip is for people using Windows 10. It explains what the recent updates fix and how to run updates.
This is primarily a security update, although it also fixes a minor bug that causes high CPU usage from SearchUI.exe for a small number of users. This issue only occurs on devices that have disabled searching the web using Windows Desktop Search.
Tip – How do I reduce/change video quality in YouTube?
How do I reduce/change video quality in YouTube?
Tip – Scam emails targeting kindergartens
Scammers are targeting kindergartens with fake messages with malicious attachments. Please treat all email received from addresses claiming to be kindergartens with the same level of caution as other email.
Our system admin has identified malicious email that looks like it is from another kindergarten. Double check the sender information of all email you receive, even if you are already in correspondence.
AFL Grand Final Friday closure 2019
Please note that the IT support will be closed on Friday 27th September 2019.
IT Support service will resume on Monday 30th September 2019 from 9AM.
Tip – Bluekeep: Windows RDP Vulnerability
What is Bluekeep?
Microsoft has advised users that there is a vulnerability within its Remote Desktop Services. Remote Desktop Services allow others to access your computer without physically being at the machine. Cyber attackers can connect to targeted computers and send specially crafted commands. This can happen without you allowing them to do so.
Microsoft Windows users must install a ‘patch’ to fix this vulnerability. If you are using one of the above Windows operating systems, please click the relevant link below to install the patch.
Windows 7 : https://portal.msrc.microsoft.com/en-US/security-guidance/advisory/CVE-2019-0708
Windows Vista/XP: https://www.catalog.update.microsoft.com/Search.aspx?q=KB4499180
Tip – Phishing Scams
What is a Phishing Scam?
Phishing scams are attempts by scammers to trick you into giving out personal information such as your bank account numbers, passwords and credit card numbers. This is usually done by including a link that will take you to a legitimate looking company’s website to fill in your sensitive information.
Information technology support is provided by the State Library Victoria, Community IT Support Team
Monday to Friday from 9.00am to 5.00pm
Phone: 03 8664 7001
Toll Free: 1800 629 835
General Enquiries Email: info@kindergarten.vic.gov.au
Technical Support Email: support@kindergarten.vic.gov.au