2021 Friday before the AFL Grand Final closure
Please note that the IT support will be closed on Friday 24th September 2021. IT Support service will resume on Monday 27th September 2021 from 9AM.
Online TLDS training webinars are now available
The Online Transition Learning and Development Statement (Online TLDS) tool reopened on Monday July 12th 2021. To assist early childhood educators we have updated our Online TLDS demonstration video and are offering webinars of our course Online TLDS Training – 901. The training is available to both community kindergartens and long day care services throughout
Before you leave for the school break
Just before you leave for the school break, it is helpful to: Shut down your computer Switch off the modem Switch off the power and unplug at the wall socket Add a post it note reminder to your computer screen stating - turn the modem and power back on Following these steps can stop a
Technology Survey 2021
We would like to find out what our service member’s most pressing IT needs are and how we can improve the program. There are six question sections covering technology needs, connectivity, training, service improvements and customer satisfaction. Survey Online: https://surveys.kindergarten.vic.gov.au/index.php/827687?lang=en Complete this 5 minute survey to have your say. This survey is intended for staff,
Training webinars May and June 2021
Now available for enrolment Throughout the final term we are offering webinars of our courses on basic troubleshooting, website development and poster design in the free Adobe Spark web app. The courses offered: Practical IT Skills – 602 WordPress Website Development – 101 Making Creative Posters – 903 You can view the schedule and book
Update: Issues sending email to Yahoo email accounts
The issue is now resolved. Please contact the help desk if you continue to experience any issues. We apologize for any inconvenience caused.
Issues sending email to Yahoo email accounts
We are investigating an issue where users are unable to send emails to yahoo email addresses. We apologize for any inconvenience. Our team is currently working to restore the service.
Training webinars
Training webinars Practical IT Skills – 602 training webinars are now available for March 2021 Practical IT Skills – 602 is a basic introduction to troubleshooting a computer and performing practical IT tasks in a small office when you don’t have a technician nearby. The course is designed to support you in learning a simple
Tip – Switching between Windows & Mac
After a while everyone gets gets used to using either Microsoft Windows or Apple Mac. But what if you need to switch? Our new Tip - Switching between Windows & Mac covers the basic differences so you can adjust quickly. Click here to view the tip.
Tip – Phishing email attacks and socially engineered messages
Read about phishing attacks in our new Tip - Phishing email attacks and socially engineered messages. These attacks are a common method used by scammers to fool you into giving out private information! Click here to view the tip.