Tips

Phishing email attacks and socially engineered messages

Both individuals and organisations are regularly targeted by criminals attempting to collect confidential information and accounts. Phishing attacks are a common method used by online scammers to fool you into giving out private information or tricking you into entering your information or passwords into fake websites. Phishing emails and messages try to look genuine, and

First steps in response to ransomware

How do I know I have been attacked by ransomware? The first sign may be a “ransom letter” appearing in a new text file, your browser or desktop created by the ransomware alerting you to on-going damage with instructions and threats. Your work files may appear corrupted or unusable. How did I get attacked? Ransomware

How to take precautions against ransomware

Ransomware is malicious software that encrypts files on a victim’s device or drives. The encrypted files are then unusable to anyone without the encryption key. Once the attack starts the ransomware warns the victim on how to pay a ransom in order to unlock their data. The cyber criminals may also threaten to expose or

Connection troubleshooting with the NL1901ACV modem

For broadband connection issues, first follow these troubleshooting steps. After each step test your internet connection. Please note: to restart the modem, use the round On/Off button in the side. A restart can 2 or 3 minutes. Are the Power and Broadband service lights green? Your service will be either DSL , WAN or LTE

Set Chrome spell check to English (Australia)

When you are composing text directly into a web application such as Online TLDS you will need to rely on the spell checker built into your browser. To improve your experience, you can set the spell checker to English (Australia) Click the  ellipses button in the top right corner of the Chrome browser toolbar. From

How to AutoArchive your IMAP email in Outlook 2016

When your inbox starts to receive full quota alerts you can turn on Auto-Archive.  This will free up space and move mail to a local personal folder. For POP and IMAP accounts, Outlook lets you create an Archive folder or choose an existing folder to use as an Archive. You can set AutoArchive by mail

How to back up your IMAP email in Outlook 2016

Knowing how to do periodic backups of data like your email is essential. Outlook lets you export mail to a .PST file. You can keep the backup PST file on the computer or copy it to a USB drive that you can take off site etc. Note: This tip explains how to make COPIES of

Virus scan with BitDefender

Simply having Antivirus software installed on your computer does not mean it will always be a virus free environment. You can run a scan with anti-virus software to check for computer viruses and remove any found. The Kindergarten IT Program provides BitDefender Antivirus software; you may have your own alternative Antivirus software. To run a

How to disable comments in WordPress

When creating a new post or page on a WordPress site, comments are enabled automatically. Recently, we have noticed that spam bots are targeting comment boxes with inappropriate language. These comments can be viewed by anyone who is looking at your website. Please follow the steps below to disable comments. To disable comments when creating