Support and Help
Information technology support is provided by The State Library of Victoria, Community IT Support Team, Monday to Friday from 9.00am to 5.00pm.
Phone: 03 8664 7001
Toll Free: 1800 629 835
Email:info@kindergarten.vic.gov.au
Delivery Address:
Kindergarten IT Program
State Library of Victoria
328 Swanston Street, Melbourne
VIC 3000
Services for kindergartens include telephone based advice and assistance, and remote access support in relation to:
- Internet connection and basic search techniques
- Mailbox setup and security
- General computer and Microsoft software enquiries
- Resolving basic hardware faults
- Providing information about the Kindergarten IT Program services
New Computer Specific Guides
Changing default line spacing in Microsoft Office Word 2007
Access email off site (Webmail)
Backup your files onto a CD or USB Flash Drive
BigPond 3G21WB Elite User Guide
Vista computer - Drivers / Programs
- Dell 740 audio Driver(7.79 MB)
- Adobe Reader v9.2
- Lexmark Z600 Series Vista Driver(21.8 MB)
- Lexmark Z600 Series Setup Guide
Setup Files For VNC
Please do not click on any of the links below unless instructed by the Vicnet Helpdesk Team. These files change settings on your computer which are associated with connectivity.
PC Fixes
Please do not click on any of the links below unless instructed by the Vicnet Helpdesk Team. These files alter important computer settings.
- Restore .EXE File Extensions
- Printer Fix
- Power Button Fix
- Copy Documents (Batch File - Run First)
- My Documents replacement creator (Run Second)
- Audio Driver Fix
- UAC Fix
- Windows Mail Spelling Fix
More information on email, mailing lists, web browsers, web design and hosting can be found at Vicnet Help and Support
